UX/UI Designer

UX/UI Designer - *MUST CURRENTLY LIVE IN MINNESOTA*

SFM - The Work Comp Experts

Work somewhere you love

SFM is unique in that we are small enough that your voice is heard but has all the benefits and perks of a larger employer. We value your opinion, help you reach your goals, and make it easy for you to maintain work-life balance. SFM is committed to creating the best work environment and believes that our exceptional and motivated employees are our greatest strength. SFM emphasizes work life balance, and our benefit package is designed to assist you navigate your work-life journey.

Our benefits include:

• Affordable Medical, Dental, Vision Insurance, HSA, FSA
• Flexible work environment
• Traditional and Roth 401(k) plans with company match
• Company contributions to help pay off student loans
• Monthly home internet allowance
• Free life insurance, STD & LTD
• Opportunities for annual gainshare bonus
• Pet insurance
• Generous PTO
• 9 paid holidays
• Paid parental leave
• Annual company-wide volunteer day
• Discounts on gym memberships, fitness apps and weight loss programs
• Adoption financial assistance

Visit our careers page to learn more about working at SFM

About SFM

Since 1983, our mission has been to be the workers' compensation partner of choice for agents, employers and their workers. SFM seeks to inspire safer workplaces by protecting workers from harm and helping the injured recover. We have expanded to well over 25,000 customers in the Midwest and grown our offerings to include vocational rehabilitation, loss prevention, medical services and more. Though much has changed through the years, our focus continues to be unrivaled customer service, safety, and providing better outcomes for employers and injured workers.

The role

Shape the future of user experience for our organization's digital platforms! From conceptualization to high-fidelity execution, you'll craft seamless user interfaces that delight and engage. Leverage cutting-edge user research and design principles to set and elevate our web design standards. Collaborate closely with internal teams to strategize and optimize user journeys, ensuring our digital experiences are intuitive and impactful.

What You'll Be Doing:

• Designs user interfaces at all stages from concept to low fidelity to high fidelity, iterating along the way based on user research.
• Conducts and assists with research in coordination with UX team leader and UX researcher.
• Identifies and defines user problems, needs and desires, designing solutions to address them, and iterating as needed until evaluation shows the problem/need/desire has been met.
• Defines and maintains design standards for websites in coordination with Communications and Information Services teams.
• Provides useful interface design specifications to developers and members of the communications team.
• Collaborates with the UX team leader and UX researcher to develop strategies to solve user problems through an iterative research and design process.
• Collaborates with stakeholders and developers with varying degrees of knowledge of user-centered design principles and UX methodologies.
• Acts as an enthusiastic, yet patient advocate for user-centered design practices throughout the organization.
• Analyzes user testing data and determines what changes should be made to the product.
• Meets required deadlines as needed to align with desired development and release schedules.
• Connects user UX design efforts to business goals.

What We'll Love About You:

• A Bachelor's Degree preferred.
• Education or design training in a field related to UX/UI design is a plus.
• 2+ years of design experience.
• Experience managing projects with limited oversight as an individual contributor.
• WordPress experience a plus.
• Knowledge in principles of visual and interactive design and user-centered design methodologies, including accessibility and mobile-friendly design.
• Ability to balance aesthetics with usability and other aspects of user experience to create elegant, functional, on-brand and professional visual designs.
• Ability to handle design work at all stages of the design process including defining the problem, concepting, wireframing, prototyping and creating high-fidelity final products.
• Proficient in Figma and visual design tools such as Adobe Illustrator and Adobe Photoshop.
• Strong communicator (written, verbal and listening) who is adept at working with customers and stakeholders.
• Ability and willingness to learn the complexities of our business such as legal and regulatory compliance.
• Able to see the big picture and identify creative solutions to difficult problems.
• Commitment to continued improvement and learning, including staying apprised of new developments in interface design and welcoming critique and feedback.
• Knowledge of UI/UX best practices.
• Excellent PC or Mac skills.
• Project management and presentation skills.
• Demonstrates positive teaming skills and ability to work independently.
• Proven experience in using data (both quantitative and qualitative) analysis techniques to inform design decisions.

Physical Requirements

Work takes place in a semi paperless environment within an office setting, either on business premises or other remote location, using standard office equipment such as computers, phones, and photocopiers, which requires being stationary for extended periods of time. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms and work with close vision. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Work is performed indoors with little to no exposure to extreme outdoor weather conditions. Regular attendance is required.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SFM Mutual Insurance Company and each of its parent companies, subsidiaries and/or affiliated companies are Equal Opportunity/Affirmative Action Employers. All employment decisions are made without regard to race, color, religion, sex, national origin, age, sexual orientation, marital, familial, or veteran status, medical condition or disability, or any other legally protected classification.

SFM Companies, EEO/AA Employers. SFM is a participant of E-Verify. Applicants have rights under Federal Employment Laws.