At ALSAC you do more than make a living; you make a difference.
We like people who are different…because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.®
Job Description
A UX Writer II within our Digital Product teams is primarily responsible for executing and driving forward a digital content strategy for assigned product(s) that meets both audience needs and business goals and is cohesive with ALSAC's digital content strategy guidelines, as well as content and user experience best practices. Working within and across agile product teams, they are responsible for collaborating directly with other UX Writers, UX Designers, User Interface specialists, and other content contributors, curate, test and publish effective web content, UX writing, microcontent and product support content within the lens of assigned product experiences. They would also contribute to product strategy for assigned product(s) in collaboration with the Digital Product team, audience researchers, business partners and stakeholders.
- Requires a Bachelor's Degree and 3-5+ years experience.
- Excellent writing and editing skills.
- Experience writing content for web/mobile products.
- Experience conducting user research including activities such as usability testing, online surveys, focus groups, user observation and field research.
- Understanding of quantitative, behavioral analysis and statistical concepts.
- Knowledge of user interface design processes and methodology, user-centered design principles and practices.
- Strong conceptual and strategic thinking skills.
- Ability to work collaboratively in a fast-paced environment with tight deadlines and rapidly changing technology.
- Strong understanding of current technology offerings and the ability to stay current with emerging trends.
- Strong understanding of testing methodologies and user acceptance techniques and their ability to enhance products.
- Ability to communicate recommendations clearly and effectively to diverse audiences.
- Experience with the Adobe Experience Manager or other content management systems a plus.
- Experience working within analytics tools such as Adobe Analytics or Google Analytics preferred.
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Benefits & PerksThe following Benefits & Perks apply to Full-Time Roles Only.We’re dedicated to ensuring children and their families have every opportunity to enjoy life’s special moments. We’re also committed to giving our staff excellent benefits so they can do the same.
- Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
- 401K Retirement Plan with 7% Employer Contribution
- Exceptional Paid Time Off
- Maternity / Paternity Leave
- Infertility Treatment Program
- Adoption Assistance
- Education Assistance
- Enterprise Learning and Development
- And more
ALSAC is an equal employment opportunity employer.
ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.
No Search Firms:
ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.
Top Skills
What We Do
ALSAC is the largest healthcare-related charity in the United States. Founded in 1957 by Danny Thomas, our sole mission is to raise the funds and awareness needed to operate and maintain St. Jude Children's Research Hospital®. While our headquarters can be found in Memphis, Tennessee, we have additional offices in more than 30 locations across the country and in Puerto Rico with positions in fundraising, marketing, digital, information technology, legal, finance and many other disciplines all supporting our lifesaving mission - Finding cures. Saving children. ®
At ALSAC, we believe in hiring the best and brightest from around the globe, and in 2020 we were named #1 on Fast Company's 100 Best Workplaces for Innovators. With a concerted focus on diversity and inclusion, we value and respect the contributions of all of our employees. Our work environment encourages everyone to be their authentic selves as we strive together towards a day when “no child dies in the dawn of life.”
As we look to the future, we understand that we must be relentlessly innovative. Our work helps fuel the groundbreaking research and treatment at St. Jude and ensures that families never receive a bill from St. Jude for treatment, travel, housing or food — because all a family should worry about is helping their child live.
View our career opportunities at https://www.stjude.org/jobs/alsac.html and follow ALSAC across social media using @stjude.
To learn more about the research hospital, follow St. Jude Children's Research Hospital on LinkedIn. For specific career opportunities available through the hospital, visit www.stjude.org/JoinOurMission.
