Are you passionate about understanding user needs and turning insights into meaningful product experiences?
Do you enjoy collaborating with designers, product teams, and researchers to help shape products that truly meet customer needs?
About the Role
Join us in shaping the future of the A&G business segment through impactful research. In this role, you’ll help us understand user behaviours, needs and motivations to inform product decisions and improve user experiences. Working closely with senior researchers, designers and product teams, you will use a variety of research methods to generate insights that help ensure our products are centred around the needs of our users.
Responsibilities
- Applies creative problem solving to plan the right UX research activities for each context, collaborating with design and product colleagues to understand customer, stakeholder and business needs.
- Delivers qualitative and quantitative UX research studies, from planning through to analysing and socialising the insights, using a wide variety of methodologies and tools.
- Helps team focus on customer and user needs by understanding use cases, leveraging analytics and sharing and integrating research insights into design.
- Contributes to the rapid iteration of solutions, in order to help define products' structure, layout and visual identity.
- Contributes to the understanding of market segments and competitors.
Requirements
- Is familiar with UX research practices and tools, both quantitative and qualitative, and can independently identify the best approach for different contexts.
- Has strong experience in planning and delivering user research initiatives, including but not limited to surveys, interviews, diary and ethnographic studies, usability testing and analytics.
- Can build strong relationships across teams and functions, and is able to effectively articulate research insights for a variety of audiences in order to drive value for customers.
- Practices self-development by taking ownership of growth, engaging in regular feedback, and remaining curious and keen to learn.
- Is able to ask effective questions and collect facts from multiple sources in order to solve problems, and to manage day-to-day issues independently.
- Experiments with new ideas and looks for opportunities to challenge the status quo.
- Communicates clearly and effectively, and participates actively in team presentations.
- Is approachable, collaborative and able to develop positive working relationship within the team.
Work in a Way That Works for You
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working Pattern
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
About the Business
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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Skills Required
- Familiarity with qualitative and quantitative UX research practices and tools
- Experience planning and delivering user research initiatives
- Experience with surveys, interviews, diary studies, ethnographic studies, usability testing, and analytics
- Ability to identify appropriate research approaches for different contexts
- Ability to build cross-functional relationships and communicate research insights effectively
- Ability to work independently, solve problems, and manage day-to-day issues
- Clear and effective communication and presentation skills
- Collaborative, approachable, curious, and self-directed working style
Elsevier Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Elsevier and has not been reviewed or approved by Elsevier.
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Leave & Time Off Breadth — Feedback suggests paid time off spans vacation, holidays, sick days, bereavement, military leave, and volunteer time. Family-related leave options are also emphasized as part of the package.
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Healthcare Strength — Feedback suggests medical, dental, vision, life insurance, wellness initiatives, and an EAP form a comprehensive health offering. Gym support and wellbeing hubs reinforce an ongoing health and wellness focus.
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Retirement Support — Feedback suggests retirement programs include a 401(k)/retirement plan and pension options, with long-term savings vehicles such as an employee stock purchase plan also available. These elements contribute to a sense of financial security beyond base pay.
Elsevier Insights
What We Do
Elsevier is a world-leading provider of information solutions that enhance the performance of science, health, and technology professionals, empowering them to make better decisions, and deliver better care. Because informed decisions lead to better outcomes, Elsevier is a leader in information and analytics for customers across the global research and health ecosystems. Elsevier helps researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. We do this by facilitating insights and critical decision-making for customers across the global research and health ecosystems.
