Everforth ECS is seeking a Software Developer to work in our Stafford, VA office. Please Note: This position is contingent upon additional funding.
The ECS Team provides focused agile software development and maintenance for a mission-critical application for the government. Today, the application is a client server application developed using Microsoft .NET that supports a database repository of DNA profiles from individuals, unsolved crime scene evidence, and missing persons. The software allows local, state, and national laboratories to compare DNA profiles electronically, thereby linking serial crimes to each other and identifying suspects by matching DNA profiles from crime scenes to individuals’ profiles. Additionally, the software is used to assist with the identification of unidentified human remains, missing persons and disaster victims.
The UX Research / Graphics support role will support the program by providing expertise to the program with delivering the following responsibilites:
• The UX Researcher plays a central role in driving mission-aligned interface improvements by translating operational user behaviors and feedback into actionable design intelligence. This role bridges user research, data analytics, and Agile engineering to ensure that interfaces and communications are intuitive, efficient, and calibrated to the cognitive demands of end-users and government leadership.
• Conducts user research activities supporting the design, engineering, and continuous improvement of UI and UX capabilities across communciations and web interfaces.
• Plans and executes structured user research studies, discovery interviews, task analyses, and usability evaluations to inform interface and communication designs.
• Develops user personas, journey maps, workflow diagrams, and behavioral models that translate operational mission needs into actionable UI/UX and communication requirements.
• Analyzes qualitative and quantitative user feedback, platform engagement metrics, heat map data, clickstream analytics, and survey results to identify usability gaps, friction points, and interface/communciation improvement opportunities.
• Produces research reports, findings summaries, and design recommendations that guide UI designers, front-end engineers, and technical writers in developing intuitive and mission-aligned interfaces/communications.
• Performs other duties as assigned.
- US citizen and active Secret clearance
- A minimum of 8 years of experience in UX research, human factors engineering, or a closely related discipline within a federal, defense, enterprise software, or government contracting environment, with demonstrated proficiency planning and executing structured user research studies, usability evaluations, and persona-driven design activities in support of complex, multi-stakeholder platforms.
- Experience in creating graphics to support end-user communications.
- Experience crafting key UX deliverables (e.g., end-user communications, user journey maps, research plans, empathy maps, service blueprints, stakeholder maps, user flows, storyboards, interaction models, wireframes and prototypes for complex systems, testing plans, etc.).
- Demonstrated portfolio that showcases the candidate’s UX research experience, problem-solving abilities, and deliverables.
- Demonstrated ability to collect, synthesize, and communicate qualitative and quantitative user research findings — including interview data, survey results, engagement metrics, and behavioral analytics — and translate these insights into prioritized, actionable design recommendations for cross-functional engineering and design teams.
- Strong problem-solving and decision-making capabilities, with a proven ability to weigh the relative costs and benefits of potential actions and identify the most appropriate solution.
- Highly developed interpersonal and oral/written communication skills, with the ability to effectively and professionally interact with a diverse set of stakeholders (from peers to end-users to executive management).
Skills Required
- Conduct structured user research studies, discovery interviews, task analyses, and usability evaluations
- Develop user personas, journey maps, workflow diagrams, and behavioral models
- Analyze qualitative and quantitative user feedback, engagement metrics, heat map data, clickstream analytics, and survey results
- Produce research reports, findings summaries, and prioritized design recommendations for engineering and design teams
- Active Secret clearance
- Minimum of 8 years of experience in UX research, human factors, or related discipline (federal/defense/enterprise/government contracting environment)
- Experience creating graphics to support end-user communications
- Demonstrated portfolio showcasing UX research experience and deliverables
- Experience crafting UX deliverables (journey maps, research plans, wireframes, prototypes, service blueprints, user flows, storyboards, testing plans)
- Strong problem-solving, decision-making, and highly developed interpersonal and communication skills
ECS Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ECS and has not been reviewed or approved by ECS.
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Healthcare Strength — ECS advertises multiple national-network medical plan options with HSA eligibility alongside dental and vision coverage. Coverage generally begins quickly and is paired with company-paid short- and long-term disability, adding stability to the health package.
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Retirement Support — A 401(k) with Safe Harbor and immediate vesting on employer contributions is emphasized, with an employer match available. Access to an employee stock purchase plan via the parent company provides an additional savings avenue.
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Parental & Family Support — Paid parental leave up to 30 days, adoption assistance, and other family-oriented leaves are highlighted. Feedback suggests these offerings add meaningful value beyond base pay for many roles.
ECS Insights
What We Do
ECS, a segment of ASGN (NYSE: ASGN), delivers advanced solutions and services in cloud, cybersecurity, artificial intelligence (AI), machine learning (ML), application and IT modernization, and science and engineering. The company solves critical, complex challenges for customers across the U.S. public sector, defense, intelligence and commercial industries. ECS maintains partnerships with leading cloud, cybersecurity, and AI/ML providers and holds specialized certifications in their technologies. Headquartered in Fairfax, Virginia, ECS has more than 3,400 employees throughout the U.S. and has been recognized as a Top Workplace by The Washington Post for the last five years.
