Role: Entry Level - Operations Specialist
LOCATION: On-site in Pontiac, MI
SCHEDULE: Full-time, Monday–Friday, 8-hour shift
This is an entry-level client service-based opportunity designed for individuals who are eager to begin their career, develop new skills, and contribute to a supportive, team-focused culture. If you are someone who enjoys working in a collaborative environment and is looking for an engaging workplace where you can grow and build your career, then look no further! If these details describe what you are looking for in your next career move, we’d love to connect with you as UWM is seeking positive, detail-oriented individuals to join our team as Operations Specialists.
WHAT’S IN IT FOR YOU?
- Opportunities for career growth and development with free training, job shadowing, internal transfer pathways and mentorship programs
- Consecutive tenure-based pay increases
- Strong, collaborative, friendly and social environment where you can find your fit
- Entering and validating data
- Labeling and organizing loan documents
- Ordering and verifying income documentation
- Monitoring requirements for a loan to be approved
- Reviewing state and federal compliance information
- Handling inbound and outbound calls
Qualifications:
- High school diploma or equivalent
- Comfortable using computers to look up information, read and write emails and use basic office software
- Ability to communicate clearly and professionally, including over the phone
- Process-oriented with strong organizational skills
- Positive attitude with a willingness to learn
- Experience working in a professional office, retail, customer service or similar setting
United Wholesale Mortgage is firmly committed to excellence and empowers individuals to become the best version of themselves. We provide opportunities to individuals who want to excel within the mortgage industry. We are an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
- Paid time off (PTO)
- Promotion and growth opportunities offered
- Comprehensive health, dental and vision benefits offered
- Weekly paychecks
- Free 24/7 gym
- Complimentary fruit and drinks
Skills Required
- High school diploma or equivalent
- Comfort using computers to look up information, read and write emails, and use basic office software
- Clear and professional communication skills, including over the phone
- Strong organizational skills and a process-oriented approach
- Positive attitude and willingness to learn
- Experience in a professional office, retail, customer service, or similar setting
What We Do
United Wholesale Mortgage (UWM) is a nationwide home mortgage lender headquartered in Pontiac, Michigan. It works exclusively through independent mortgage brokers, providing wholesale mortgage origination, proprietary technology, training, and client support. The company originates primarily conforming and government loans across all 50 states and the District of Columbia, aiming to make the mortgage process faster, easier, and more affordable for brokers and borrowers.
