User Experience Engineer

Position Overview: 

Are you a creative and passionate designer with a proven track record of creating visually stunning and user-centric web and mobile experiences? NISC is seeking a talented User Experience Engineer with a strong background in user experience (UX) design to join our dynamic team. As a member of our design team, you'll have the opportunity to shape the digital landscape by crafting intuitive, engaging, and impactful user interfaces.

Essential Duties: 

• Collaborate with cross-functional teams, including product managers, developers, and designers, to create user experiences that align with business goals and ensure the design vision is accurately implemented within technical capabilities.
• Leverage GIS software expertise to inform design decisions and recommend enhancements, including evaluating open-source Angular components for ease of development, accessibility, and user experience, while providing CSS recommendations to developers as needed.
• Develop wireframes, mockups, and interactive prototypes for web and GIS applications that demonstrate a deep understanding of user-centered design principles, effectively translating complex ideas into visually compelling and easy-to-understand designs aligned with user needs and business goals.
• Conduct user research and usability testing—including interviews, surveys, and feedback analysis—to gather insights on user needs and pain points, and use these insights to iterate and improve designs. Additionally, develop user personas, journey maps, and workflows to inform the creation of intuitive interfaces.
• Create and maintain design systems, pattern libraries, and style guides, along with comprehensive documentation and specifications, to ensure consistency across products and platforms.
• Stay current with industry trends, best practices, and emerging design technologies in UX, Broadband, Utility operations, and GIS to enhance skills and contribute innovative ideas for continuous improvement.
• Commitment to NISC’s Statement of Shared Values.
• Other duties as assigned. 

Essential Knowledge, Skills & Abilities:  

• 5+ years of professional experience in web design, with a strong emphasis on user experience.
• Proficient in UX design tools (e.g., Axure, Figma, Adobe XD) and experience in React, JavaScript, TypeScript, CSS, and VS Code.
• Demonstrated experience in user research methodologies and usability testing, as well as leading customer workshops to uncover opportunities.
• Strong communication and presentation skills, with the ability to advocate for user needs and effectively explain design decisions to both technical and non-technical stakeholders.
• Excellent analytical and problem-solving skills, with the ability to synthesize complex information into actionable insights
• Familiar with Agile/Scrum methodologies and experienced in all stages of product development, including concept, wireframes, design iterations, production, and quality assurance, while working in cross-functional teams.
• Self-motivated and adaptable, with the ability to thrive in a fast-paced, collaborative environment while managing multiple projects simultaneously.
• Ability to travel as needed up to 25% to meet the goals and objectives of assigned projects.

Preferred Knowledge, Skills & Abilities:  

• Proficiency in GIS software (e.g., ArcGIS, QGIS).
• Experience in Broadband and Utility operations or related industries

Education Preferred:  

• Bachelor's degree in Computer Science, Web Development, Software Development or a related field (or equivalent practical experience).

Minimum Physical Requirements:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate. Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment.  

Disclaimer:  

Management may modify this job description by assigning or reassigning duties and responsibilities at any time.