US Sales Manager, SMB

Reposted 4 Days Ago
Be an Early Applicant
Boston, MA, USA
In-Office
110K-220K Annually
Mid level
HR Tech • Software
The Role
As the US Sales Manager for SMB, you'll lead a sales team, coach reps, manage the sales pipeline, and drive revenue growth across the Americas.
Summary Generated by Built In

Workable is a leading provider of recruiting and HR software, trusted by over 30,000 organizations to hire more than 2.1 million candidates since 2012. Our mission is to help companies find and manage their most valuable asset: people. We offer a collaborative, fast-paced, and human-centric environment where you can make a significant impact on our growth and success.

As the US Sales Manager for SMB, you will play a pivotal role in driving new business bookings across the Americas. You will lead a high-performing sales team, coach and develop Account Executives, and optimize the sales pipeline to ensure consistent achievement of targets. This role is ideal for a sales leader who thrives in a transactional, high-volume environment and is passionate about building scalable sales processes and developing talent.


Key responsibilities include:
  • Lead and manage a high-performing SMB sales team to consistently achieve new business bookings targets in the Americas.
  • Coach and develop Account Executives through ongoing training, performance feedback, and field coaching to raise close rates and accelerate ramp times.
  • Forecast, track, and optimize the SMB sales pipeline using CRM data; provide accurate monthly/quarterly forecasts to senior leadership.
  • Drive end-to-end sales cycles for SMB prospects, including discovery, product demonstrations, negotiation, and deal closure.
  • Collaborate cross-functionally with Marketing, Sales Enablement, Product, and Customer Success to align on GTM strategy, enablement resources, and post-sale handoffs for a smooth customer journey.
  • Build, onboard, and manage a pod of Junior AEs and newly hired SMB AEs; own time-to-first-deal, time-to-quota, and ramp attainment; create a repeatable path for reps to graduate into the core AE team.
  • Drive daily execution in a transactional, high-volume environment; coach reps on tight discovery, clear next steps, efficient deal cycles, and closing discipline; improve win rates and cycle times.
  • Run weekly 1:1s, deal reviews, and pipeline inspections; identify underperformance early and take decisive action.
  • Enforce CRM hygiene and pipeline integrity; use data to identify drop-off points, rep-level conversion issues, and coaching opportunities; partner with RevOps and Enablement to improve playbooks.
  • Partner closely with the US Sales Director; own early-stage and ramped-down deals; provide clear signal on rep readiness for promotion.

Requirements
  • B2B SaaS sales experience
  • 2+ years of people management experience leading a sales team
  • Experience managing and coaching a sales team of 4 or more representatives
  • Experience selling to SMB customers (companies with fewer than 200 employees)
  • Experience selling high-velocity SMB deals with annual contract values in the $1k–$15k range
  • Experience closing SMB sales cycles with an average duration of approximately 23 days or similar high-velocity cycle length
  • Proficiency using Salesforce or HubSpot CRM for pipeline management and forecasting
  • Experience managing pipeline and forecasting using defined sales stages and exit criteria
  • Professional fluency in English
  • Authorized to work in the United States
Preferred Qualifications:
  • Familiarity with Sandler sales methodology
  • Familiarity with Skip Miller (Proactive Selling)
  • Professional fluency in Spanish or another second language
  • Willingness to travel occasionally for work

Benefits

Our employees enjoy benefits that make them more productive and contribute directly to the development of their professional skills. We want to be able to attract the best of the best and make sure they keep getting better. On top of an exciting, vibrant and intellectually challenging environment, we are offering:

  • 💰 Comprehensive compensation package: $110,000 base salary per year + $110,000 variable ($220,000 OTE)
  • 🏥 Private Medical Insurance: Comprehensive private healthcare coverage to support your wellbeing and give you peace of mind.
  • 🖥️ Top-Tier Tools: Apple gear and access to the latest productivity tools to help you excel.
    📱 Stay Connected: A mobile data plan to keep you online wherever you are or Phone Allowance: Reimbursement for business-related phone expenses
  • 🍴 Delicious Perks: Fresh, tasty food at the office to fuel your productivity.
  • 🏡 Hybrid Work Model: Enjoy the flexibility of working from home one day per week while staying connected with the team in the office.

Workable is most decidedly an equal opportunity employer. We want applicants of diverse background and hire without regard to colour, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law.

Skills Required

  • B2B SaaS sales experience
  • 2+ years of people management experience leading a sales team
  • Experience managing and coaching a sales team of 4 or more representatives
  • Experience selling to SMB customers
  • Experience selling high-velocity SMB deals with annual contract values in the $1k-$15k range
  • Experience closing SMB sales cycles of approximately 23 days
  • Proficiency using Salesforce or HubSpot CRM
  • Experience managing pipeline and forecasting
  • Professional fluency in English
  • Authorized to work in the United States
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The Company
Boston, MA
300 Employees
Year Founded: 2012

What We Do

At Workable, we know that when you make a great hire, you’re really making it possible for your company to do greater things. So we help you hire the greatest, every time. How? To start, Workable helps you get more qualified candidates by sharing your job with everyone who’s right for it. With one-click posting to 200+ job sites, AI-powered sourcing, employee referrals and more, you’ll reach those best-fit candidates actively looking for work, those who may not be looking and even those your other successful hires already know. After filling your pipeline with top talent, Workable helps you move quickly to identify and hire the best. With all of your teams working together in Workable, you can be sure: Every candidate has an experience that leaves them excited to work for you Hiring teams lead better interviews and evaluate candidates consistently and fairly Hiring managers have everything they need to make the right hiring decision And we handle the admin, all along the way. From opening jobs reqs and sending offer letters to reporting on compliance or to the C-suite, Workable automates the busy work so you can focus on the human side of hiring. But what really sets us apart from the other applicant tracking systems and HR technologies out there is our deep knowledge of what it takes to make a great hire. We’ve helped 20,000 companies hire 1.2 million employees, and we take that insight and build it into everything we do — and everything you do with Workable. Workable: www.workable.com Careers at Workable: www.workable.com/careers Stories & Insights, Tutorials, Templates, News and more: resources.workable.com

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