US Operations Manager

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

The KLA Global Workplace Services (GWS) team is passionate about enabling the business goals and company culture through the delivery of workplace environments and services that foster teamwork, innovation and productivity. Our team runs a worldwide portfolio of over 3 million square feet, 135 sites and over 12,000 employees. In addition to ensuring the workspace and manufacturing facilities operate seamlessly, this group also provides employee and site services, such as cafeteria, transportation, security, and safety. The team is responsible for all construction and site improvement work to enable the business needs as well as align with the financial requirements.

Job Description/Preferred Qualifications

The US Security Operations Manager will be responsible for developing and implementing regional physical security policies, programs and best practices including the development of business processes, security technology solutions and key performance indicators to proactively identify and mitigate physical security risks to people, property and products. This role will support other critical functional safety and security programs including but not limited to investigations, intelligence, travel safety and security. This position will oversee several sites within the assigned region to carry their responsibilities which includes the following:

• Assist the global security management team with developing and implementing security strategy and organization, including policies, procedures, business processes, industry best practices, technologies and KPI’s in accordance with the Global Security Strategy

• Develop physical security programs to ensure the success of the organization, including physical security risk management, security technology systems including video surveillance, alarms, access controls, guard operations and management, event security, travel security, security training and communications

• Partner with internal business partners and key stakeholders including GWS and IT to understand and address business needs pertaining to physical security and security systems

• Document the scope of work, service level agreements, key performance indicators, and negotiate contract terms with security service providers, where applicable

• Coordinate outside vendors and suppliers to meet security project and system initiatives

• Support project implementations by designing and commissioning technical recommendations / solutions and collaborating with Global Security, local GWS leads in the respective offices, security vendors and other internal / external stakeholders to drive these implementations

• Manage major security incidents identifying lessons to continually improve security processes and incident responses

• Evaluate risks and recommend alternative security strategies, and security technologies to keep enhancing the program

• Monitor external environments to identify industry security best practices, trends and technologies, and develop, maintain and continuously improve the effectiveness and efficiency of the global security program

• Ensure physical security program compliance with all applicable policies, procedures, laws, and regulations

• Ensure compliance to Service Level Agreements (SLA’s), process adherence and process improvement to achieve operational objectives & excellence

• Perform other security & safety related assignments as needed by the security management team

​

Minimum Qualifications

• Bachelor’s degree OR 10+ years of security management experience

• ASIS Certifications preferred but not required

• Knowledge in the areas of emergency/disaster management, physical security, critical incident stress management, risk management and business resiliency, experience with emergency procedure protocols and regulatory interfaces

• Experience applying logic and reason to solve problems

• Experience in corporate or institutional Security/Safety related role

• Demonstrated experience in the development of security procedures and processes

• Experience with security technologies including CCTV, Access Control, and Incident Management Systems

• Proven track record in managing security operations and security personnel and delivering, customer-oriented security programs

Base Pay Range: $78,500.00 - $133,500.00 Annually

Primary Location: USA-MI-Ann Arbor-KLA

KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

KLA is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other status protected by applicable law. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] or at +1-408-352-2808 to request accommodation.

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees.  KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings.  KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.  If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [email protected] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.