Senior Operations Manager, US

Position Summary:

Mold-Masters and DME is a global leader in highly engineering equipment and customized solutions and aftermarket parts and services for the plastic processing industry. Large, global installed base serving mission critical markets including automotive, consumer goods, custom molders, packaging, construction, medical, and electronics.

Our business is seeking a Senior Operations Manager, for the US to lead Mold-Masters/DME in this region. The is a new role reporting to the Vice President of the Americas for Mold-Masters & DME. The Operations Manager will have oversight of the full P&L for the business located in Harrison Township, Michigan. The oversight will include sales, warehouse, customer service, finance, and IT.

What You will Do:

• Develop and implement the business short, medium- and long-term priorities that align with strategic objectives to drive sales and efficiencies.

• Exhibiting strong leadership capability to drive significant revenue growth and operational excellence and attracting, retaining, and motivating a high performing, diverse and global management team.

• Meet or exceed financial targets, align execution across the organization, develop business strategy, and implement plans to grow the businesses, drive innovation, commercial excellence, productivity/cost take out and growth.

• Champion continuous improvement to drive growth and efficiency.

• Ensures compliance with all legal, regulatory, and corporate governance requirements applicable to the region.

• Drives cross functional collaboration across all functions like sales and engineering to optimize overall business results.

• Develop an annual business plan with specifics to SOPs, KPIs, and Project Management Plans (as necessary) to monitor the progress against these plans to ensure that the regions attain the objectives as cost-effectively and efficiently as possible.

• Develop and drive sales pipeline, including quota setting, performance KPIs and milestones, strategic selling opportunities, and value selling coaching.

• Utilize the latest technology to enhance the growth of an organization with an emphasis on digital marketing.

• Represent the company in potential negotiations with customers, suppliers, government departments, and other key contacts to secure the most effective contract terms.

• Ability to grow revenue and increase margins. Develop and oversee the execution of sales strategies, plans, programs, and systems.

Basic Qualifications:

• Bachelor's degree in business, Finance, or a related field. 

• Minimum of three years of general management and cross-functional experience (across marketing, consulting, sales, operations, engineering, P&L management) with at least three years of P&L experience working in roles of progressive responsibility in a global industrial equipment manufacturing environment.

• Demonstrated strategic planning, analytical and problem-solving skills.

• Either led a sales team or had responsibility of sales.

• Strong financial acumen, and excellent communication skills.

• Demonstration of the Hillenbrand Core Values – Win as One, Drive to Deliver, Make it Matter and Partner with Possibility. Leads with a high degree of integrity.

• Experience with Salesforce (or similar CRM) is a plus.

Travel:

• International travel might be required. The overall travel will be approximately 15%.
   

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Who we are: 

For seven decades, DME has been a mold technologies leader. Our catalog remains the industry’s broadest and our products are the benchmark of high quality. We continue to provide customers with knowledge, expertise, and service that can’t be matched. However, we aren’t satisfied because our customers’ needs keep evolving and we’re determined to help them succeed.
At DME, we’re confronting the ever-changing marketplace by reinventing the way we do business. For products we can make better and faster, we’re focusing our manufacturing operations on specialized centers of excellence around the world. For other offerings, we’re building strategic global partnerships to bring customers the highest-quality products at the lowest cost. Meanwhile, we’re standardizing global product platforms to provide consistency to our customers, wherever they’re located. No matter the product, no matter the supplier, we’re working harder than ever to ensure the superior design and quality our customers count on.
 The evolution of DME continues. After all, we’re more than a manufacturer. More than a distributor. We’re an essential resource. Our customers’ challenges keep changing and we’re helping them adapt every step of the way. DME is an Operating Company of Hillenbrand.

Hillenbrand is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose — Shape What Matters For Tomorrow™ — we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com.
EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.  Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities.  If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] .  In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.  At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".