We are committed in finding great people, simplifying processes and maximizing performance. We bank on every member of our team to live by our corporate culture of integrity, results-driven, endless learning, innovation, and true teamwork. -Yeetiq
Job DescriptionØ Manage the daily operations of our computer networks
Ø Regularly evaluating our IT systems to ensure they meet the necessary demands and recommends improvement and upgrades
Ø Observe system functions to verify correct operations and detect errors
Ø Resolving all IT systems, hardware and software issue of employees
Ø Prepare order sheets or requisition for equipment-hardware and software needs
Ø Prepare, set up and install equipment for new employee’s use, performing or ensuring proper installation of cables, operating systems or appropriate software
Ø Refer major hardware or software problems or defective products to vendors for service
Ø Install and perform minor repairs to hardware, software or peripheral equipment, following design or installation specifications
Ø Manage and ensure security of data, network access and back-up systems
Ø Develop training materials and train users/ employees on network security, data privacy and best practices for computer usage
Ø Conducts office automation feasibility studies, including workforce analysis, space design or cast comparison analysis if needed.
Qualifications> Proven working experience as an IT Specialist ( 3 years and more) in a BPO is an advantage
> With knowledge and experience in CRM- Vicidial and Sticky.Io
> Degree in computer science/ Information Technology or related field preferable
> Professional certifications
> Strong analytical, diagnostic, and problem solving skills
> Proficient in English both verbal and written
> Personable and with professional demeanor
> Can start immediately
Additional InformationJoin us by:
Applying to this job posting with your resume attached or the link to your Skype account.
Currently, we only facilitate online applications.
Shortlisted candidates will receive a message through mobile phone/Skype
Skills Required
- Proven working experience as an IT Specialist
- With knowledge and experience in CRM-Vicidial and Sticky.Io
- Degree in Computer Science/Information Technology or related field
- Professional certifications
- Strong analytical, diagnostic, and problem solving skills
- Proficient in English both verbal and written
- Personable and with professional demeanor
What We Do
At Yeetiq, We believe that your customers are our biggest assets and we see value in keeping them happy. Yeetiq provides Customer Service, Abandon Cart Recovery, Decline Salvage, Customer Acquisition, Outbound/Inbound Telemarketing, Lead Generation and Validation, and more. Our mission is to lower client expenses while improving their service and increasing their revenue.
