Unit Support Associate

Posted Yesterday
Be an Early Applicant
Hospital, Limerick, IRL
In-Office
Entry level
Healthtech
The Role
Transports patients safely between clinical departments, assists with mobility and basic patient care, handles IV and oxygen equipment, stocks and cleans supplies, supports clinical staff, and maintains electronic medical records. Provides compassionate customer service, responds to patient needs, follows infection-control and safety procedures, communicates effectively with healthcare providers, and performs related administrative and transport duties in a fast-paced hospital environment.
Summary Generated by Built In

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift

Day (United States of America)Main Operating Room - Unit Support Associate
Job Summary:

The Unit Support Associate functions under the direction of the Clinical Nurse Supervisor and/or Centralized Transport Manager to facilitate the safe and appropriate transportation of patients to and from the ED, Radiology, and Test/Procedure areas. Duties include, but are not limited to: cleaning of transportation equipment, proper handling of IV and O2 equipment, assisting with ambulation, stocking of supplies, verification of patient identification, use of scripting with patients, assisting with patients to and from imaging tables, use of AIDET, adherance to all policies. The USA must be able to work in a fast paced environment, which requires multi-tasking activities and ongoing communication with the appropriate Nursing and/or Radiology personnel. Must be able to perform under stressful conditions with a compassionate, respectful, and helpful manner. Must be able to take direction from a variety of care providers. Must be organized with excellent communication skills. In addition, the USA will assist with filing physician transcription/dictation in all patient's electronic medical record.


Core Responsibilities and Essential Functions:

Transportation of patients
* Proper verification of patient identification
* Obtain TTR (ticket to ride), proper sign out of patient, proper notification of RN upon return
* Proper movement and transport of patient
* Verify that O2 and IVs are transported correctly
* Ensure that proper handwashing and isolation technique is used
* Utilizes proper body mechanics and lift equipment
* Clean equipment h. Stock rooms as needed Associated task or activity
Department Responsibilities
* Filing/populating medical records and physician transcription/dictation in patients electronic medical record.
* Becomes familiar with Electronic Medical Record (EMR) and is able to use it proficiently as a patient medical record.
* Scans outside documentation into EMR as needed.
Excellence in Customer Service by partnering with health care team, patient and family
* Protects rights and dignity of patient at all times
* Maintains confidentiality
* Answers telephone and call lights promptly, notifies appropriate individual of need for follow-up.
* Resolves patient concerns e. Proactively offers assistance and comfort measures to patients and families
* Present self in positive and professional manner and show sensitivity to concerns and needs of others
* Provides patient care under the supervision of the Licensed staff
* Provides basic patient care needs (ex. Hygiene, nutrition, elimination, physical comfort measures) as assigned
* Assist members of health care team with care delivery as assigned
Team Work
* Supports initiatives of the Health care team
* Participates in department performance improvement initiatives
* Transports patients to and from Radiation Oncology Dept, Inpatient floors and Emergency Dept. as needed. d. Transports supplies, patient care supplies, linen, medications and equipment as assigned
* Practices accountability
Communication
* Uses effective written and oral communication skills with patients, staff, physicians, family and visitors
* Uses safety communication techniques.
* Communicates completion of assignment/duties to appropriate person
* Communicates patient care concerns/problems/emergencies to the RN or appropriate staff member
* Uses positive and respectful communication with all member of healthcare team, patients and families
Performs other duties as assigned
Complies with all WellStar Health System policies, standards of work, and code of conduct.


Required Minimum Education:
  • High School Diploma / GED General


Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated.

  • BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor

Additional License(s) and Certification(s):

Required Minimum Experience:

Prefer hospital/medical experience Preferred


Required Minimum Skills:

Basic computer skills required
Ability to read and speak the English language.
Must demonstrate good communication skills and handwriting.
Must display a positive attitude.
Strong customer service and interpersonal skills;
Ability to collaborate with other health care providers in the provision of patient care;
Ability to multi-task essential;
Ability to function in stressful and emergency situations essential;
Strong detail orientation required;
Computer skills required;
Personal time management skills are required.

Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.

Skills Required

  • High school diploma or GED
  • BLS, American Red Cross BLS, or BLS Instructor certification upon hire
  • Basic computer skills
  • Ability to read and speak English
  • Good communication skills and handwriting
  • Positive attitude
  • Strong customer service and interpersonal skills
  • Ability to collaborate with healthcare providers in patient care
  • Ability to multitask
  • Ability to function in stressful and emergency situations
  • Strong attention to detail
  • Personal time management skills
  • Hospital or medical experience

Wellstar Health System Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wellstar Health System and has not been reviewed or approved by Wellstar Health System.

  • Healthcare Strength — Healthcare coverage is positioned as comprehensive, with multiple medical plan options plus dental and vision offerings. Mental health support is also described as accessible, including no-cost therapy and psychiatry through a dedicated benefit.
  • Wellbeing & Lifestyle Benefits — Wellbeing support appears broad, including on-site fitness centers, wellness coaching, and wellness incentives tied to HSA contributions and preventive programs. Convenience-style perks are also highlighted, such as concierge services and resources for child, elder, and pet care.
  • Retirement Support — Retirement benefits include a 403(b) plan with an employer match and potential additional employer-funded contributions based on hours worked. Vesting rules are described clearly enough to set expectations for longer-tenured employees.

Wellstar Health System Insights

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The Company
HQ: Marietta, GA
25,000 Employees
Year Founded: 1997

What We Do

At Wellstar Health System, our mission is to enhance the health and well-being of every person we serve. Nationally ranked and locally recognized for our high-quality care, inclusive culture, and exceptional doctors and caregivers, Wellstar is one of the largest and one of the most integrated healthcare systems in Georgia. Our specialists and primary care providers work in a multi-disciplinary environment with nearly 25,000 diverse team members throughout our 11 hospitals, 300 medical offices, outpatient centers, health parks, a pediatric center, nursing centers, hospice, and home care. We’re proud to be home to one of the busiest Emergency Departments in the state, as well as being the only system in Georgia operating multiple trauma centers. At a time when our industry is changing rapidly, Wellstar remains committed to exceeding patients’, and team members’ expectations, while transforming healthcare delivery. We stand behind our values to serve with compassion, pursue excellence, and honor every voice.

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