This position is located within the Transformation Practice Group in MGCC, which provides actionable reporting & BI reporting solutions. The incumbent would work as part of this team to support the projects and engagements with Power BI, SQL, Power Query and Excel
Key Responsibilities
- Report Operations QA Metrics and work closely with US Business - Claims QA SPOCs for validation and reporting
- Coordinate with cross functional teams for identified issues/risks to bring them to closure
- Support activities to ensure data analysis & reporting availability with 100% accuracy & timeliness
Skills
- Power BI, Excel, SQL, Power Query, Power Apps, Power Automate
- Good written and oral communication skills.
- Ability to work independently, with little to no supervision.
- Used to a fast pace of working and willing to commit to long working hours to achieve project deadlines when required.
- Good Team player
- Knowledge of Insurance domain will be an added advantage
- Knowledge of Call Center Operations/systems would be an added advantage
Education
- Graduation from Tier 1/ Tier 2 College
Experience
- Overall experience of 7 - 8 years. Preferably 4 years of experience in Business Analysis and reporting role with extensive use of standard reporting and BI tools
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
Skills Required
- Overall experience of 7-8 years
- 4 years of experience in Business Analysis and reporting
- Graduation from Tier 1/Tier 2 College
What the Team is Saying
.png)
.png)
What We Do
We're honored to be No. 10 on Great Place to Work's World's Best Workplaces and recognized in the Fortune 100 Best Companies to Work For® list in 2025. At MetLife, we're leading the global transformation of an industry we’ve defined for over 157 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife fosters an inclusive culture where our people are energized and inspired to deliver for our customers and communities. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.
Why Work With Us
At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.
Gallery
MetLife Teams
MetLife Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together
