ESSENTIAL RESPONSIBILITIES / DUTIES:
- Serves as receptionist, greeting visitors and answers telephones
- Serves as a communications liaison between unit and other departments, patients, family members, doctors and nurses.
- Arranges patient transport using the VIP system.
- Arranges for the transportation of specimens to the lab using the VIP system and Pneumatic Tube System.
- Assembles new admit packets and charts.
- Obtains old medical records from the Medical Record Department as needed.
- Labels patients' room with their last name on the door.
- Calls admitting with all new admits, transfers and room change to the unit.
- Obtains HO assignments for all new admissions, transfers, and post them.
- Takes information on new admissions and transfers from the Admitting
- Transcribes physician's orders according to the nursing policy and procedure.
- Enter ordered diets into computer and notifies dietary office of changes
- Coordinates the scheduling of tests, lab work and consults.
- Enters consults, labs, tests, diets into the computer
- Prepares pre-operative packets to be sent with patients to operating room.
- Initiates appropriate CareMap on each patient.
- Processes discharges in the computer, pull charts, note in census/log and inform Environmental Services.
- Sends Discharge Summary and Referral with patient upon discharge when appropriate.
- Maintains all office equipment and
- Maintains daily supply stock, including CSR, Patient Equipment, laundry and pharmacy departments
(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required)
JOB REQUIREMENTS
EDUCATION:
- Requires a high school education or GED.
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:
- Must complete competency requirements as offered.
EXPERIENCE:
- One to two years previous clerical experience. Healthcare setting preferred.
KNOWLEDGE AND SKILLS:
- Work requires demonstrated competence to effectively speak, read and write English. Multilingual skills (beyond that of English) in languages appropriate to the patient populations served by the Boston Medical Center are preferred.
- Work requires ability to accurately interpret and utilize medical terminology and abbreviations.
- Demonstrated proficiency with various computer software systems, including Microsoft Office (Word, Excel, Outlook, etc.) and hospital wide systems such as SEM, IDX, SDK, etc.
- Ability to use and troubleshoot basic office equipment.
- Excellent interpersonal skills and ability to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff in a fast-paced environment.
- Organizational skills to effectively set priorities and efficiently complete assigned work.
- Ability to effectively apply basic administrative skills, e.g., typing, filing, telephone skills, etc.
- Work requires physical ability to meet core job requirements in accordance with practice setting demands for the patient populations regularly served.
Equal Opportunity Employer/Disabled/Veterans
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
Top Skills
What We Do
Boston Medical Center, located in Boston’s historic South End, is a private, not-for-profit, 567-bed, academic medical center and the primary teaching affiliate for Boston University School of Medicine.
Recognized for its high-quality, nationally ranked and comprehensive medical care for the entire family, patients have access to the most current treatment and advancements at BMC. BMC physicians lead the way in pioneering new therapies that impact the care of patients locally and worldwide.
In 2013, BMC made the decision to invest in a four-year campus redesign that includes additions to buildings, upgrades to existing structures, and an expansion of the Emergency Department. Once completed, the redesign will provide clinical workspaces with state-of-the-art facilities and equipment to solve BMC's most pressing care delivery needs.
Already complete, the hospital’s Shapiro Center is Boston’s newest outpatient care facility and features a quarter-million square feet of clinic space, key support services, one of the region’s most technologically advanced pharmacies, and a bright, spacious café. Housed in a facility that provides world-class, patient-centered care at every visit, BMC doctors are among the best in their field. Many are recognized annually as “Top Doctors” in their medical and surgical specialties by publications such as U.S. News & World Report and Boston magazine.
Boston Medical Center is also the largest safety net hospital in New England and extends into the community as a founding partner of Boston HealthNet, a network of 15 community health centers throughout Boston serving more than a quarter million people annually.
No matter whom you meet at BMC, all are committed to providing every patient and family member with the highest quality of care, respect, warmth and compassion.
