Requires a solid understanding of functional tasks. Assistance may be required from more experienced team members will vary depending on task complexity. Work may be reviewed for new or more complex tasks.
What You’ll Do
- Enters orders received via email, phone, or the TitleVest online portal. Orders include new UCC filing orders or new Coop Lien Search orders.
- Responds to client requests received via phone or email for updates, revisions, continuations, and invoices for existing Coop orders, or for UCC filing inquiries, fee/invoice questions, and recordability issues.
- Coordinates with production team to have all client requests ordered and completed in a timely fashion.
- Conducts QC review and delivers completed/updated Coop Lien Search reports or recorded UCC images to the client.
- Provides a wide range of support within a functional area.
- Follows functional area’s processes and procedures in daily activities, troubleshoots as needed and recommends suggestions for continuous improvements to overall operations.
- Actively contributes to the results of a team and works toward achieving goals and objectives.
What You’ll Bring
- 1-3 years of experience
- Good verbal and written communication skills
- High School diploma or equivalent
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
Skills Required
- 1-3 years of experience
- Good verbal and written communication skills
- High School diploma or equivalent
What We Do
First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. The First American Family of Companies’ core business lines include title insurance and closing/settlement services; title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust, and investment advisory services. First American Title Insurance Company provides comprehensive title insurance protection and professional settlement services for homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals to facilitate real estate purchases, construction, refinances or equity loans. First American's thorough title searches, title clearance and title insurance policies help to produce clear property titles and enable the efficient transfer of real estate. As one of the largest title insurance companies in the nation, First American offers title insurance and settlement services through its direct operations and an extensive network of agents throughout the United States and internationally. First American Title Insurance Company traces its history to 1889 and is the largest subsidiary of First American Financial Corporation (NYSE: FAF).
