Uniformed Security Site Supervisor

About Us

Oncor Electric Delivery Company LLC, headquartered in Dallas, is a regulated electricity transmission and distribution business that uses superior asset management skills to provide reliable electricity delivery to consumers. Oncor (together with its subsidiaries) operates the largest transmission and distribution system in Texas, delivering power to nearly 4 million homes and businesses and operating more than 145,000 miles of transmission and distribution lines in Texas.

Position Summary

As a Uniformed Security Site Supervisor at Oncor, you’re responsible for the security operations, development of operational policies, procedures, and specific post instruction for the Uniformed Armed Security Operations at West DOC Office in Fort Worth. Operating as the access badge administrator, the Site Supervisor serves as a liaison between the Uniformed Security Officers and Corporate Security management, as well as an on-site point of contact for key Oncor stakeholders requiring security assistance. This role will liaison with third-party security vendors who provide electronic security systems and services at Oncor and in support of Corporate Security’s Control Center.

Key Responsibilities 

• Maintains proficiency through initial and subsequent re-training in the use of all assigned protective equipment, restraint devices, less than lethal devices, and weapons.
• Works in environments and under conditions that require carrying authorized weapons and ammunition, the use of protective gear and devices, and awareness of personal safety and safety of others.
• Utilize rapid and effective judgment in responding to unusual or emergency situations using appropriate de-escalation and conflict resolution techniques while also understanding the appropriate escalation of force level.
• Develop and implement comprehensive Security Control Center operational policies, procedures and standards for the card access, video surveillance, alarm, and weapons detection systems.
• Uniformed Security personnel management, overall use of resources and initiation of corrective action where required.
• Serves as the subject matter expert (SME) for emergency response, electronic security systems, Security Control Center policies and procedures, and Corporate Security tools, processes, and procedures as implemented and utilized by the Uniformed Security Officer personnel.
• Development, implementation and oversight of Corporate Security’s communications systems, emergency, and non-emergency, including apps, internet-based systems, radio, phones, email, and intercoms; to include policies, procedures, and scripting for emergency notifications via the building’s mass notification system.
• Design, implementation, and management of a program for information and metrics collection and analysis using existing alarm, card access, video surveillance and weapons detection system tools.
• Assist the Manager and Director, Corporate Security in efforts to integrate the Security Control Center into emergency preparedness and crisis management planning and execution.
• Serves as the liaison between the Uniformed Security personnel and the Manager and Director of Corporate Security.
• Directs the daily work of subordinates and utilizes resources effectively.
• Establishes performance expectations for subordinates and holds them accountable for meeting those expectations.
• Communicates and coordinates with other members of management and work group members to ensure efficient use of all related resources including but not limited to: time, personnel, vehicles, tools and equipment.
• Participates in investigations related to potential employee misconduct and policy or rule violations.
• Ensures equipment and tools are effectively used and maintained properly.
• Monitors subordinates time to ensure accurate time reporting.
• Lead by example and holds subordinates accountable and responsible for their actions.
• Schedules appointments for employees and contractors needing new or replacement access cards, and ensures the system is updated timely.
• Ensures Shift Supervisors are trained on the system and can perform adds/deletes/changes to the system in his or her absence.
• Assists first responders, including but not limited to Emergency Medical Services (EMS), fire rescue, law enforcement and other public safety entities, during emergency response or security incidents at Oncor.
• Provides enhanced security during on-site events and Very Important Person (VIP) visits.
• Implements procedures and provides direction during Building Emergency Response Plan (BERP) activation and/or Business Continuity Plan operations.
• Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents.
• Knowledgeable and implementation of all post orders and the operations of all posts at the location of assignment.
• Comply with and enforces all Oncor policies, rules and established safe work practices and procedures.
• Must be flexible to work varying shift days/hours due to evolving security needs.

Skills

• Advanced skills and professional experience in the areas of people and conflict management with tact and discretion and through the utilization of de-escalation techniques.
• Ability to function in stressful situations while exercising good judgment.
• Must be able to multi-task and work independently.
• Excellent communication skills (verbally and in writing in a clear, concise, and readily understandable manner).
• Knowledge and understanding of security system design, and analysis tools and techniques, system programming and database management, Excel, Word, and other Microsoft products to effectively create monthly and quarterly compliance and metrics reports as well as complete reporting associated with management of the Security Control Center.
• Knowledge and understanding of computerized integrated communications systems and diverse types of alarms and detection devices and video surveillance systems and related equipment.
• Demonstrate strong customer service skills, including the ability to communicate effectively with the public while maintaining poise and self-control under stress.

Education & Experience (Must possess a minimum of one of the following requirements)

• 3+ years of active-duty military service, having held the rank of E-4 or higher upon Honorable Discharge.
• Graduate of a certified federal, state, or local law enforcement training academy, military police school or the US Marine Corps’ Marine Security Guard or Security Forces School and 3+ years federal, state, local law enforcement or military police experience.
• Associates degree in Criminal Justice from an accredited school and have been employed as an Armed Security Officer within the most recent 2 years.
• 7+ years of verified Armed Security Officer experience within the most recent 9 years.
• Valid State of Texas Commissioned Security Officer License.
• Applicants with prior advanced training in emergency medicine preferred; prior tactical firearms training are encouraged to apply.

Measure of Success

• On-the-job training.
• Initial and recurring weapons qualifications by independent third-party.
• Baseline ERS, Tactics and recurring sustainment situational training by independent third-party.
• Corporate Security Management oversight via documented Controls Program.

Benefits

At Oncor, we offer a comprehensive set of benefits, compensation and performance management programs designed specifically to attract, retain, motivate and reward our high-performing workforce. Our supportive and inclusive culture allows every team member the opportunity to thrive and make a difference. We invest in our employee’s success and well-being by offering such things as:

• Annual incentive program.
• Competitive health and welfare benefits (medical, dental, vision, life insurance).
• Ability to earn wellness incentives (up to $2,300 in 2026 as an Employee only) and other wellbeing resources.
• 401k with dollar-for-dollar company match up to 6%.
• 401k match with student debt program.
• Cash balance pension plan.
• Adoption Assistance.
• Mental health resources.
• Employee resource groups.
• Tuition reimbursement.
• Competitive vacation, 10 company holidays and 2 personal holidays.
• Paid parental leave.
• Salary continuation for up to 6 months for approved employee illness or injury.
• Other perks such as commuter benefits, electric vehicle incentive program, appliance purchase plan.

Participation in benefit programs for employees in collective bargaining units is subject to the applicable collective bargaining agreement.