Unified Payables - Product Manager

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

SUMMARY

As the Product Manager, Unified Payables, you will be the dedicated, hands-on product owner for U.S. Bank's Unified Payables offering for middle-market clients: one bank-backed experience that brings together invoice workflow, supplier onboarding, multi-rail payment execution (ACH, wire, check, virtual card, RTP, and FedNow), ERP connectivity, and reconciliation. Reporting to the Head of Faster and Unified Payables, this individual contributor role turns strategy into a product that ships and sells. You will define requirements, lead client discovery, shape packaging and pricing, and equip Sales to win. This is a build-stage role for someone who moves at pace, makes data-driven decisions, and wants to compete with the best accounts payable and bill pay platforms in the market.

RESPONSIBILITIES

Product Definition and Roadmap
- Own product requirements, backlog priorities, and the release plan for the Unified Payables minimum viable offering and later releases, aligned to the portfolio vision set by the Head of Emerging and Unified Payables.
- Define the end-to-end client journey across invoice intake and approvals, supplier onboarding and validation, payment execution and routing, remittance delivery, and ERP posting and reconciliation.
- Translate client and business needs into epics, features, user stories, and acceptance criteria. Partner with Agile delivery teams through refinement, planning, testing, and launch.
- Define OKRs and success measures such as client wins, adoption, paper-to-electronic conversion, straight-through processing, and revenue per client, and report performance against them.

Client Discovery and Market Insight
- Lead client interviews, surveys, and voice-of-client work with middle-market accounts payable, treasury, and finance leaders, and turn findings into prioritized requirements.
- Track the competitive landscape, including bank peers, AP automation providers, and spend-management fintechs. Recommend where to match, where to differentiate, and where to partner.
- Build personas, journey maps, and prototypes, including AI-assisted prototypes, to validate concepts with clients and stakeholders before investment.

Commercialization and Go-to-Market
- Develop packaging, bundling, and pricing recommendations with Pricing and Finance, and take them through product governance.
- Build sales enablement, including positioning, demo flows, playbooks, FAQs, and training for relationship managers and treasury management consultants. Support client campaigns and cross-sell between TPS and CPS client bases.
- Serve as the product subject matter expert for RFPs, client meetings, implementations, and escalations.
- Track pipeline, wins, and adoption, and use the results to adjust the roadmap and go-to-market approach.

Integration, Platforms, and Partners
- Partner with Technology and Architecture on ERP and accounting-system integrations, APIs, and payment orchestration across existing TPS and CPS capabilities.
- Support build, buy, and partner analysis, including fintech and vendor evaluations and business case inputs.
- Help combine overlapping products and capabilities into one coherent offering with a single client experience.

Risk, Controls, and Compliance
- Ensure the product meets federal and state regulatory requirements, payment network and Nacha rules, and bank policy. Coordinate legal review of all client-facing collateral and documentation.
- Build fraud prevention, supplier bank-account validation, and auditability into product design.
- Manage product risk and third-party vendor oversight through the bank's risk management processes.

BASIC QUALIFICATIONS

- Bachelor's degree, or equivalent work experience.
- Typically eight or more years of relevant experience.

PREFERRED SKILLS/EXPERIENCE

- Proficient product management experience in accounts payable automation, bill pay, integrated payables, commercial card, treasury management, or B2B payments at a financial institution, fintech, or payments software provider.
- Expert knowledge of procure-to-pay and accounts payable workflows, including invoice capture, approvals, supplier onboarding and vendor management, payment execution, and reconciliation.
- Working knowledge of payment rails (ACH, wire, check, virtual card, RTP, and FedNow) and of ERP and accounting-system integration and APIs.
- Strong product management, design and development skills, including writing clear requirements and user stories and working with Lean/Agile delivery teams.
- Considerable knowledge of product/program development, pricing, implementation and strategic analysis.
- Strong financial and competitive analysis and computer skills, including business case development and product profitability analysis.
- Demonstrated marketing and marketing research skills, including client research and data-driven decision-making.
- Technical marketing skills and experience building sales enablement, demos, and go-to-market materials.
- Experience applying AI and automation to accounts payable workflows, such as invoice capture, exception handling, and payment optimization, or using AI tools to speed up discovery and prototyping.
- Excellent verbal and written communication and presentation skills.
- Demonstrated leadership and interpersonal skills, including the ability to influence without direct authority across a matrixed organization.

LOCATION EXPECTATIONS

- This role requires working onsite from a U.S. Bank location three or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.