Unified Communications (UC) Administrator

Job Title: Unified Communications (UC) Administrator

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular-Long Term Assignment

Percentage of Travel Required: Up to 50%

Type of Travel: Local

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The Opportunity

Are you interested in continuing your career in CJTF HOA/AFRICOM in a mission focused environment? CACI has established and upcoming positions throughout the European theater supporting multiple customers for the Department of Defense. We are looking for experienced, innovative and motivated IT Specialists to support enablement CJTF HOA/AFRICOM’s mission objectives.

CACI has an excellent opportunity for an experienced, self-directed, Unified Communications (UC) Administrator.   This position is in support of a Department of Defense (DoD) organization, CJTF-HOA located OCONUS in DJIBOUTI, Africa.  This position is required to travel OCONUS. 

Responsibilities

A Unified Communications (UC) Administrator maintains integrated communication systems for an organization, managing various tools like voice, video, and data systems.

• Manage and configure communication platforms such as Cisco Unified Communications Manager (CUCM), Cisco Meeting Server (CMS), Cisco Meeting Management (CMM), Telepresence Management Suite (TMS) and Cisco Expressways.

• Configure, troubleshoot, and maintain Cisco CUBE and voice gateway systems to support secure voice and video connectivity.

• Knowledge of VoIP/VTC protocols (SIP, RTP, RTCP, SRTP)

• Supports the DHCP management of VoIP/VTC IP scopes within a large enterprise network.

• Hardens UC platforms and devices in accordance with DISA STIG requirements

• Configures and troubleshoots VoIP and VTC devices on Cisco switches and within the Cisco ISE (Identity Services Engine) environment.

• Configures, troubleshoots, and maintains Cisco VoIP and VTC devices.

• Manage and support CUCM virtual machines within a vSphere environment.

• Resolve technical issues with voice, video, and messaging systems, and provide escalated support for users.

• Monitor system performance and proactively identify and resolve problems to ensure optimal performance and uptime.

• Work with other cross-functional teams and vendors to integrate communications systems into existing infrastructure and troubleshooting issues.  

Qualifications:

Required

• Certifications- CCNA or CCNP Collaboration and SEC+ or Security X/ CASP

• Clearance level – Secret

• Experience - At least 5 years experience

• Technical proficiency: Experience with specific UC products: Cisco Unified Communications Manager (CUCM), Cisco Meeting Server (CMS), Cisco Meeting Management (CMM), Telepresence Management Suite (TMS) and Cisco Expressways, Jabber, and other voice and video conferencing systems

• Must be willing/able to work OCONUS for minimum of one year

Desired:

• Networking knowledge: A strong understanding of networking principles is essential for managing and integrating communication systems.

• Troubleshooting skills: The ability to analyze network and UC issues as deciphering system traces is crucial.

• Able to lift at least 50lbs 

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What You Can Expect:

 A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is:

$75,200-$158,100