Pacific Office Automation is one of the largest independently owned document imaging and technology dealers in the nation. Since 1976, we have grown to 30+ branches located in ten western states. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Mitel, Intermedia, Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.
At Pacific Office Automation, you’ll find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our UC applications, office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.
Position
We are looking for a Unified Communications Sales Engineer who wants to join a winning team. The Unified Communications Sales Engineer is responsible for local industry training, design and demonstration for Mitel & Intermedia phone solutions. Our solutions require an understanding of UC desktop and mobile applications, unified messaging, contact center, SIP and carrier network architectures. We help our customers achieve business success through the proper design, implementation, and support of our solutions.
This position is an on-site position out of our office in Orange, CA or Seattle, WA.
The successful candidate will possess a combination of technical skills and solution selling. They must be able to communicate effectively to a wide range of users and provide unparalleled customer service in a fast-paced, vibrant team environment. The successful candidate will be self-motivated and provide sales support and demos to our sales force.
Essential Job Duties
- Work with sales to develop advanced system configurations and system design in response to customer needs and requirements.
- Perform advanced technical presentations for customers, and prospects remotely and in-person.
- Provide technical and sales support in assigned territory.
- Create Scope of Work for sales
- Assist with the development of formal sales plans proposals.
- Provide direct support for the technical fulfilment of RFI's, RFQ's and RFP's in their assigned territory.
- Create customer pilot/proof of concept solutions
- Actively participate as a SME for certain products and technologies, providing consultative support to other Sales Engineers, assigned sales teams and customers.
- Support sales engineering team virtual lab environments
- Transfer industry, technical, and product knowledge to assigned sales teams and customers
- Keep up-to-date on relevant competitive solutions, products and services.
- Must be willing to travel occasionally and work outside of normal business hours.
- Maintain and track Sales appointments and closed opportunities.
- Other duties as assigned.
Qualifications
- Experience with installing and supporting Mitel and Intermedia solutions preferred but other enterprise products are welcome
- At least 2 years knowledge and demonstrated operating experience in one or more of the following areas of specialization: Voice, Video, Mobile Communications, Fixed Mobile Convergence, Contact Center, Business Applications and Integrations.
- Basic networking skills including protocol and compliance knowledge required
- Familiarity with virtualization technologies and data center architectures, network security knowledge a plus but not required.
- Requires an action-oriented individual with a very strong initiative to be successful.
- Positive attitude, attention to details, and sense of urgency in all work efforts
- Customer service-oriented and problem solver
- Must be able to coordinate across various groups and functional teams.
- Ability to teach other members of the team and act as a mentor as required.
- Ability to complete job responsibilities with minimal supervision.
- Demonstrate ability to implement, drive and track projects.
- Ability to apply solutions, technology and products to a business opportunity.
- 1 year of technical sales experience preferred
Benefits
- Advancement and growth into leadership roles
- Team-player environment
- Medical/Dental/Vision/Life insurance plans
- Matched 401k
- PTO, Vacation, Sick Leave
- FSA/HSA programs
- Compensation: $80-100K/year
Our Commitment to Diversity and Inclusion
Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.
#POA-Tech
#LI-Onsite
Skills Required
- At least two years of knowledge and demonstrated operating experience in voice, video, mobile communications, fixed mobile convergence, contact center, business applications, or integrations
- Basic networking skills, including protocol and compliance knowledge
- Ability to communicate effectively with a wide range of users and provide customer service
- Ability to coordinate across various groups and functional teams
- Ability to implement, drive, and track projects
- Ability to apply solutions, technology, and products to business opportunities
- Ability to complete job responsibilities with minimal supervision
- Ability to teach team members and act as a mentor when required
- Strong initiative, attention to detail, sense of urgency, and problem-solving ability
- Experience installing and supporting Mitel and Intermedia solutions
- One year of technical sales experience
- Familiarity with virtualization technologies and data center architectures
- Network security knowledge
Pacific Office Automation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Pacific Office Automation and has not been reviewed or approved by Pacific Office Automation.
-
Healthcare Strength — Health insurance is considered comprehensive with multiple plan options and comparatively low costs. Medical, dental, and vision coverage are described as a strong part of the package.
-
Retirement Support — The 401(k) match is characterized as strong, with some indications of additional employer contributions tied to goals. Retirement offerings are positioned as competitive relative to common mid‑market packages.
-
Strong & Reliable Incentives — Sales incentives can deliver high earnings for strong performers. Upside in quota‑carrying roles is highlighted as a meaningful component of total compensation.
Pacific Office Automation Insights
What We Do
At Pacific Office Automation (POA), we take pride in being a privately held office technology and managed services provider headquartered in Beaverton, Oregon. Since our founding in 1976 by Terry Newsom, we have grown from a small photocopier business into the largest independent office equipment dealer in the United States. Today, we generate approximately $491 million in annual revenue and serve over 40,000 businesses across the western U.S. with a team of about 1,400 employees across 30+ regional offices in Oregon, Washington, California, Utah, Colorado, Arizona, Texas, Nevada, New Mexico, and Idaho. At our core, we offer a broad array of services focused on streamlining workplace operations. These include the sales and leasing of office equipment such as multifunction printers, copiers, fax machines, VoIP phone systems, and mailing equipment. We proudly partner with industry-leading hardware brands including Canon, Ricoh, Konica Minolta, Sharp, HP, and Lexmark to deliver customized solutions to our clients. Our Managed Print Services (MPS) form a cornerstone of our business, allowing customers to outsource print operations for greater efficiency, supply monitoring, device maintenance, and overall workflow optimization. Beyond print services, we have expanded into managed IT services and unified communications. We offer cloud-managed infrastructure, cybersecurity, network management, VoIP phone systems, and digital document management tools. These services are especially valued in sectors that demand high security and compliance, such as healthcare, legal, education, and government. Our IT division also integrates video surveillance systems and supports facilities management with services like EV charging station installations. Our service model emphasizes a strong local presence and fast response times. Each regional branch operates semi-autonomously, staffed with technical experts, account managers, and support personnel trained to resolve customer issues quickly. This decentralized approach enables us to maintain consistent service and support across our large geographic footprint. Our corporate motto, "Problem Solved," reflects our proactive, client-focused philosophy.
Why Work With Us
We’re unique because we offer end-to-end tech solutions under one roof. Our local ownership, rapid growth, and “Problem Solved” mindset create a rare mix of stability, innovation, and autonomy. You’ll grow your skills, make a real impact, be supported every step of the way—and build a lasting career you’re proud of.
