- Suva, Fiji based, permanent, full-time
- Start or grow your insurance career!
- Work for a Global Insurer with a local connection
The opportunity
We have an opportunity for a conscientious, team-focused individual to join us as an Underwriting Support Officer.
This is an exciting opportunity to either start or grow your insurance career!
Work for a Global Insurer with a local connection, enjoying a people centred culture.
Join a close knit, collaborative team in our Fiji offices, where your leader will support your ongoing development.
About QBE
At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.
We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.
What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.
https://www.qbe.com/pi/en/about/fiji
Your new role
You’ll provide administrative support to Underwriters and assist with them with key operational tasks such as processing, customer service, filing, and basic site surveys. You’ll also support policy administration for new business and renewals, ensuring service standards are met. Reporting to the Underwriting Manager, key responsibilities include:
Support the execution of timely and efficient underwriting activities by following established guidelines and referral rules.
Undertake a range of duties to provide effective support to underwriting teams.
Ensure accurate recording and processing of information in line with agreed procedures.
Assist the team with streamlined underwriting by processing, documenting and organizing assigned policies.
Build knowledge of products, systems, and processes.
Respond promptly to processing queries and requests.
About you
You’re a detail-oriented professional with strong administrative skills, a positive attitude, and the ability to thrive in a fast-paced environment. You enjoy working collaboratively and take pride in delivering accurate, high-quality work. You’ll have:
Experience
A background in insurance or financial services (admin experience preferred).
Proven customer service skills.
Familiarity with digital filing systems and document control processes.
Experience with data entry and processing.
Basic understanding of accounts receivable and debtor follow-up.
Skills & Attributes
Strong organizational skills and the ability to manage multiple tasks, prioritize effectively, and maintain well-structured filing systems.
Clear and professional communication (verbal and written).
Collaborative team player
Proactive problem-solver and ability to find solutions.
Tech-savvy - comfortable using Outlook, Word, and Excel (including report generation).
Fluent in written and spoken English.
Adaptable and deadline-driven.
Qualifications:
Necessary Qualifications include:
Secondary school certification.
Preferred Qualifications include:
Tertiary Degree or equivalent combination of education and work experience.
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstance. As a QBE employee, we will offer you:
Competitive base, opportunity to participate in our company bonus incentive scheme.
Access to ‘REACH My Best’ - free holistic wellbeing coaching, nutritional, financial and legal advice, and confidential counselling.
Our ‘At My Best’ wellbeing program, including a free 12-month subscription to meditation app Headspace.
Access to the Staff Medical Insurance Program, insurance products and a range of lifestyle goods and services.
Ready to grow your career in insurance?
If you’re proactive, detail-focused, and eager to contribute to a supportive team, we’d love to hear from you. Apply today!
Apply now
APPLY NOW and let’s make it happen!
Please apply by going to our careers website and applying online: https://www.qbe.com/pi/en/careers and view all opportunities.
QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected]
Skills:
Account Management, Collaboration Tools, Communication, Critical Thinking, Customer Service, Data Administration, Detail-Oriented, Information Management, Insurance Underwriting, Intentional collaboration, Managing performance, Policy Analysis, Regulatory Compliance, Risk Management, Stakeholder ManagementApplication Close Date: 19/06/2026 11:59 PMHow to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Skills Required
- Experience in insurance or financial services (admin experience preferred)
- Proven customer service skills
- Familiarity with digital filing systems and document control processes
- Experience with data entry and processing
- Basic understanding of accounts receivable and debtor follow-up
- Secondary school certification
- Tertiary Degree or equivalent combination of education and work experience
What We Do
QBE Insurance Group is one of the world's top 20 general insurance and reinsurance companies, with operations in all the key insurance markets. QBE is listed on the Australian Securities Exchange and is headquartered in Sydney. We employ more than 11,000 people in 27 countries.
