SUMMARY:
The Underwriting Support Specialist II performs a variety of underwriting support tasks to ensure proper file documentation and policy issuance. Point of contact with agents and internal stakeholders.
RESPONSIBILITIES/TASKS:
- Performs underwriting tasks as determined by supervising underwriting, within letter of authority, including new/renewal business screening, renewal and endorsement underwriting, referring exceptions to the supervising underwriter
- Review bind requests for completeness, follow-up on missing items, and work with underwriter to ensure all documentation and information is complete and acceptable.
- Convert bind requests into policy typing packets so that policies can be typed and issued.
- Manage diaries and follow-ups for information on accounts.
- Process endorsements.
- Rate new and renewal accounts as required.
- Review all inspections and prepare findings for underwriters.
- Refer individual risks to underwriter that are beyond delegated authority.
- Often the first point of contact for agents, this position is responsible for communicating directly with our agents on policy maintenance items.
- Other duties as requested by supervising underwriter.
This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.
EMPLOYMENT QUALIFICATIONS:
EDUCATION:
High school diploma or G.E.D required. Additional college and/or insurance related course study desirable.
EXPERIENCE
Minimum of 2 years commercial casualty underwriting support experience preferably in a multi-state environment.
SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED:
- Excellent verbal and written communication and computer skills required
- Strong customer and team-oriented work experience and ethic
- Familiarity with commercial insurance bureau and underwriting processes
- Ability to work effectively independently and as a team is essential
- Accurate math and data entry skills required
- Ability to organize daily work responsibilities and meet deadlines
- Ability to take initiative and recommend changes to improve operational performance
- Knowledge of computers and company standard software programs, with intermediate knowledge of Excel
- Excellent customer service skills are essential
- Effective problem solving and attention to detail skills are essential
WORKING CONDITIONS:
Work is performed in an office setting with no unusual hazards.
PAY RANGE:
“Actual compensation decision relies on the consideration of internal equity, candidate’s skills and professional experience, geographic location, market and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $39,100 and $65,600.”
We are an Equal Opportunity Employer. We will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis. Nothing herein is intended to create a contract.
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About the TeamMeadowbrook IncSkills Required
- High school diploma or GED
- Minimum of 2 years of commercial casualty underwriting support experience
- Excellent verbal and written communication skills
- Computer skills and familiarity with standard company software
- Familiarity with commercial insurance bureau and underwriting processes
- Intermediate knowledge of Excel
- Accurate math and data entry skills
- Strong customer and team-oriented work experience and ethic
- Ability to work independently and as part of a team
- Ability to organize work and meet deadlines
- Initiative and ability to recommend operational improvements
- Excellent customer service skills
- Effective problem-solving and attention to detail skills
- Additional college education or insurance-related coursework
- Experience in a multi-state environment
What We Do
Emergent Holdings’ elite team makes lives, companies and communities better! Emergent Holdings is driven by a singular goal — improving the health and safety of our customers and our communities. How do we do that? We create innovative insurance products, technology solutions and services to support our key stakeholders — individuals, employers, providers and strategic partners — improving the health and safety of the people and places we serve. At Emergent Holdings, we’re inspired to create, to challenge the status quo, to think not just about what our customers need now, but what they will need in the future. We are strategic thinkers. We are industry innovators. We are market trendsetters. Together, we are Emergent Holdings. Our diverse team of established industry experts embraces a culture of innovation and entrepreneurial spirit. That means we’re focused on innovation, on leading and shaping our markets and improving health and safety for our customers and communities. For our customers, the result is a suite of solutions, services and products delivered ahead of market needs — and in anticipation of member demands. We are tireless in our pursuit of the exceptional, and our companies deliver optimal customer experiences and improve people’s lives every day, by making workplaces safer and delivering affordable, solutions-focused healthcare services.








