Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
KEY OBJECTIVE:
The Commercial Insurance (CI) Underwriting Manager is responsible for the profitability, growth, distribution, and sales management of the Commercial Insurance book of business. This role encompasses all aspects of staff management, including hiring, retention, and performance management of multiple multiline underwriters. Key responsibilities also include training, coaching and mentoring related to technical skills, sales and marketing acumen. The CI Underwriting Manager will oversee the local team and collaborate closely with Territory Underwriting Managers (TUMs) and Lines of Business to meet growth and profitability objectives.
MAJOR RESPONSIBILITIES:
Profit and Growth
Oversee total premium, retention, profitability and expense management.
Execute underwriting strategies for new and renewal business, including catastrophe and product management.
Ensure CI underwriting excellence through adherence to strategies, authority, and satisfactory audit results.
Manage the underwriting referral process and coordinate accounts outside of branch authority.
Sales and Distribution
Assess the territory to identify opportunities across all CI segments, based on industries in the Central Region.
Develop and implement sales and marketing strategies to effectively position CI products and services.
Collaborate with the Toronto Branch Manager to strategically leverage producer relationships.
Manage producer activities, increase marketplace visibility, and coordinate travel and resources for the CI team.
Foster customer focus through stewardship and direct customer engagement.
Staff Development and Leadership
Oversee performance management processes, including timely performance reviews, compensation planning, and implementation of performance management as needed.
Provide ongoing coaching, career counseling and skill development for CI staff.
Promote and maintain a diverse, inclusive, collaborative, and positive work environment.
QUALIFICATIONS:
10+ years of insurance industry experience.
Strong working knowledge of middle market P&C products and strategies.
Experience managing field distribution (brokers, regional agents, independent agents, and aggregators).
Exceptional leadership and people management skills, including experience managing team leads or other people managers.
Strong technical underwriting background.
Proven marketing and sales skills with the ability to build strategic relationships.
Demonstrated ability to balance competing priorities with flexibility and adaptability.
Excellent written and oral communication skills.
Commitment to collaboration and teamwork.
At Chubb we are committed to providing equal employment opportunities to all employees and applicants. It is our policy to provide equal employment opportunities to employees and applicants based on job-related qualifications and ability to perform a job. If you require an accommodation during the hiring process or upon hire, please inform Human Resources. If a selected applicant requests accommodation during the recruitment process, Chubb will consult with the applicant in order to provide suitable accommodation that takes into account the applicant’s accessibility needs.
Skills Required
- 10+ years of insurance industry experience
- Strong working knowledge of middle market P&C products and strategies
- Experience managing field distribution
- Exceptional leadership and people management skills
- Strong technical underwriting background
- Proven marketing and sales skills
- Excellent written and oral communication skills
What We Do
Chubb is the world’s largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs 31,000 people worldwide. Additional information can be found at: chubb.com.
