The Regional Underwriting Director, Commercial Insurance is responsible for leading PMA's commercial underwriting team in the Midwest. The team has responsibility for underwriting workers' compensation, commercial automobile, general liability, and umbrella business in a variety of classes, primarily on a loss sensitive basis.
The Regional Underwriting Director must be technically sound in loss-sensitive and guaranteed cost underwriting, possess the ability to develop and execute a strategy for the region, oversee tactical and day-to-day execution, demonstrate exceptional leadership and management skills with an expectation of high performance and underwriting excellence from the team.
Responsibilities
- Ensure the profitable growth of the segment throughout the region in accordance with our corporate plan and strategy, with an emphasis on underwriting excellence.
- Manage the regional production underwriting process and collaborate with Regional and corporate leadership in the execution of innovative, regional distribution management and growth strategies.
- Oversee the selection, analysis and pricing of commercial risks and the determination of coverage terms and conditions for new and renewal business.
- Manage a consultative selling approach to generate new business and in coordination with service team members to include accurately assessing the needs of the broker and the client and formulating solutions that effectively address those needs.
- Lead and direct underwriting staff with an emphasis on coaching, learning and development, accountability, talent management and succession planning. Build a creative and collaborative atmosphere that involves problem-solving to overcome obstacles and challenges.
- Develop and maintain relationships with distribution partners.
- Oversee the region's participation in our account management process, which ensures effective internal communication and the highest levels of customer service in collaboration with the service teams.
- Partner with the colleagues in PMA's Specialty Markets Underwriting segments and TPA in the Midwest.
- Administer the team's expense budget and ensure the effective use of resources in accordance with corporate, segment and regional objectives.
- Participate in corporate and industry-related events, such as internal and external conferences and meetings with clients, distribution partners and employees.
- Demonstrate a commitment to the Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies, procedures, standards and laws applicable to the responsibilities of this position. Maintain a strong compliance and quality assurance culture within the segment.
- Bachelor's Degree and at least 7 years work experience in a senior underwriting position in the commercial insurance industry.
- 2 years underwriting management experience is desired however candidates with at least 5 years senior, professional underwriting experience will also be considered.
- Chartered Property Casualty Underwriter (CPCU); Associate in Risk Management designation or other professional designations are preferred.
- Proven technical, leadership, and management skills.
- Experience implementing and maintaining a high-performance culture built on excellence, accountability and trust.
- Ability to grow a book of business across a region, and with an array of distribution partners, clients, and products, in accordance with our corporate business plan.
- Experienced underwriter in the national accounts/large account space. Extensive knowledge of loss sensitive underwriting including incurred loss retros, large deductible, prefunded deductible, and captive programs. Knowledge of guaranteed cost rating and pricing and layer pricing, particularly in the commercial auto, general liability and umbrella lines of business.
- Strong distribution management skills and relationships which can be leveraged within our production underwriting environment and regional management structure.
- Demonstrated the ability to work effectively with functional peers in Corporate Distribution, Actuarial, Finance, Claims, Risk Control, and Corporate and Regional Leadership, as well as cross-functional teams.
- Knowledge of financial analysis, account management, and collateral management.
- Able to analyze and propose solutions to business challenges and problems.
- Comparable leadership and management experience in a matrixed environment. Able to motivate, integrate, and collaborate with cross-functional teams and departments to produce quality outcomes within specified timeframes.
- Adept at managing significant client relationships.
- Strong customer-service orientation.
- Professional written and verbal communication skills, ability to prioritize and organize.
- Willingness to travel for business purposes and be visible with employees, clients, and distribution partners brokers.
Skills Required
- Bachelor's degree
- At least 7 years of work experience in a senior underwriting position in the commercial insurance industry
- At least 5 years of senior professional underwriting experience may be considered in lieu of the preferred management experience
- Two years of underwriting management experience
- CPCU, Associate in Risk Management, or another professional designation
- Technical, leadership, and management skills
- Experience building a high-performance culture based on excellence, accountability, and trust
- Experience growing a regional book of business across distribution partners, clients, and products
- Experience underwriting national and large accounts
- Extensive knowledge of loss-sensitive underwriting, including incurred loss retros, large deductibles, prefunded deductibles, and captive programs
- Knowledge of guaranteed-cost rating and pricing and layer pricing for commercial auto, general liability, and umbrella lines
- Strong distribution management skills and broker relationships
- Ability to collaborate with corporate distribution, actuarial, finance, claims, risk control, and leadership teams
- Knowledge of financial analysis, account management, and collateral management
- Ability to analyze business challenges and propose solutions
- Leadership and management experience in a matrixed environment
- Ability to motivate, integrate, and collaborate with cross-functional teams
- Experience managing significant client relationships
- Strong customer-service orientation
- Professional written and verbal communication skills
- Ability to prioritize and organize work
- Willingness to travel for business purposes
PMA Companies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PMA Companies and has not been reviewed or approved by PMA Companies.
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Leave & Time Off Breadth — Time off is described as generous, with a sizable PTO bank and a broad paid-holiday schedule. Feedback suggests the ability to accrue and use substantial leave is a standout element of the package.
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Retirement Support — Retirement support includes a 401(k) with company contributions and immediate vesting on certain employer dollars. Profit-sharing and automatic eligibility are positioned as meaningful additions to total rewards.
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Flexible Benefits — Benefits are organized in a cafeteria-style format with multiple medical plan choices, HSA options, FSAs, and a broad set of voluntary coverages. Feedback suggests this flexibility enables tailoring coverage to individual needs.
PMA Companies Insights
What We Do
PMA Companies provides risk management solutions and services, specializing in workers’ compensation and offering property & casualty insurance, in the United States. Headquartered in Blue Bell, PA, PMA Companies is a member of Old Republic Companies. Old Republic International Corporation (NYSE: ORI) is one of the nation’s 50 largest publicly held insurance organizations. PMA Companies includes: PMA Insurance Group, specializing in workers’ compensation, and providing other commercial property & casualty insurance products; and PMA Management Corp. and PMA Management Corp. of New England, providing results-driven TPA and Risk Services specializing in workers’ compensation and liability. We maintain a large client retention rate of 90% or higher and a client satisfaction rate of 96% per an independent survey. At PMA, we still build relationships the "old-fashioned way." Our clients know we care. They know we say what we do and do what we say. And they know that they can count on us to deliver tangible value to their business and to work passionately on their behalf.
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