The Role
Coordinate reinsurance treaty statement processing, ensuring accurate claims and premium booking. Investigate variances, support complex endorsements, maintain control evidence and underwriting procedures, and ensure regulatory, SLA, and KPI compliance. The role also identifies automation and process-improvement opportunities, analyzes bordereaux and treaty statements, liaises with brokers and underwriters, and supports operational projects.
Summary Generated by Built In
Your Growth Unleashed
Where your journey begins and your potential shines
At Synpulse, we don’t just consult – we transform. As a leading global management and technology consultancy with Swiss roots, we empower financial institutions to navigate change and seize new opportunities. Since 1996, we've been shaping the future of financial services by delivering cutting-edge expertise in strategy, operations, and technology to banks and insurers worldwide.
What sets us apart is our people. At Synpulse, we cultivate a collaborative, high-impact culture where initiative and creativity are valued. With 21 offices across Europe, the Americas, and Asia-Pacific, we bring together diverse perspectives and talents. We believe innovation thrives where everyone feels they belong and can contribute.
Our core values – Embrace, Drive, Achieve – shape how we work and evolve. We don’t just offer jobs – we offer the chance to develop, make an impact, and be part of a team that’s redefining the future of financial services.
Job requirements
The role forms part of the Underwriting Operations function within the Bratislava Centre of Excellence. On a day-to-day basis the work allocation and functional reporting line will be into the Technical Operations Manager responsible for management of the Underwriting Controls capability.
Your Tasks:
Personality requirements and skills
Nice to have:
Benefits
Salary starts at 1800 EUR and may vary based on your seniority level, skills, and experience.
Ready to go further? Let’s unleash your growth — together
For more information, please visit us at www.synpulse.com
Where your journey begins and your potential shines
At Synpulse, we don’t just consult – we transform. As a leading global management and technology consultancy with Swiss roots, we empower financial institutions to navigate change and seize new opportunities. Since 1996, we've been shaping the future of financial services by delivering cutting-edge expertise in strategy, operations, and technology to banks and insurers worldwide.
What sets us apart is our people. At Synpulse, we cultivate a collaborative, high-impact culture where initiative and creativity are valued. With 21 offices across Europe, the Americas, and Asia-Pacific, we bring together diverse perspectives and talents. We believe innovation thrives where everyone feels they belong and can contribute.
Our core values – Embrace, Drive, Achieve – shape how we work and evolve. We don’t just offer jobs – we offer the chance to develop, make an impact, and be part of a team that’s redefining the future of financial services.
Job requirements
The role forms part of the Underwriting Operations function within the Bratislava Centre of Excellence. On a day-to-day basis the work allocation and functional reporting line will be into the Technical Operations Manager responsible for management of the Underwriting Controls capability.
Your Tasks:
- Coordinate the Proportional Treaty statement process, ensuring accurate booking of claims and premiums within company system
- Monitor, track and chase the receipt of Proportional Treaty statements
- Investigate and resolve booked vs accounted premium variances
- Advise data entry teams on process for entry of complex &/or unique endorsements or contract adjustments
- Support internal & external by providing evidence of controls and ensuring all operations align with regulatory standards and internal underwriting guidelines
- Develop and maintain Standard Operating Procedures (SOPs) and underwriting policies to reflect current best practices
- Ensure all operational activities meet or exceed agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)
- Identify opportunities to automate or enhance underwriting control processes
- Assist with ad hoc tasks and projects as needed across Underwriting Operations
- Identify and implement opportunities for automation or process enhancements to reduce manual intervention and strengthen the control environment
Personality requirements and skills
- Relevant (re)insurance industry experience, specifically within the Underwriting Community
- Strong understanding of insurance documentation, slips, wordings, and varied (re)insurance structures
- Ability to analyse bordereaux and treaty statements and liaise with brokers, cover holders and third parties
- Excellent computer literacy with a particular focus on data analysis
- Strong attention to detail with the ability to manage multiple priorities under pressure
- Ability to liaise effectively with diverse stakeholders, including brokers, underwriters, and third-party partners
- Excellent verbal and written communication skills
- Proven problem-solving ability with a pragmatic, solutions-focused approach
- Strong interpersonal skills, with experience building and maintaining positive working relationships
Nice to have:
- Experience with numerous lines of commercial insurance and reinsurance
- Possesses a continuous improvement mindset evidenced through a qualification such as Lean Six Sigma or similar
- Data profiling and root cause analysis skills
Benefits
- Five extra vacation days on top of regulation
- Sick leave compensation 100% from day one
- 3 sick days per year
- Attractive performance bonus based on project performance up to 10%
- Cafeteria benefit system with a flexible allowance of 500 EUR per year for education, health benefits, shopping, travel, cultural activities, and sports options
- Overtime fully paid or compensated based on your preference
- A friendly and informal working environment
- Work-life balance with flexible working hours and the option to work from home (by agreement)
- Dedicated time for individual training
- MultiSport card
Salary starts at 1800 EUR and may vary based on your seniority level, skills, and experience.
Ready to go further? Let’s unleash your growth — together
For more information, please visit us at www.synpulse.com
Skills Required
- Relevant insurance or reinsurance industry experience, specifically within underwriting
- Strong understanding of insurance documentation, slips, wordings, and reinsurance structures
- Ability to analyze bordereaux and treaty statements
- Ability to liaise with brokers, cover holders, and third parties
- Excellent computer literacy with a focus on data analysis
- Strong attention to detail and ability to manage multiple priorities under pressure
- Excellent verbal and written communication skills
- Proven problem-solving ability with a pragmatic, solutions-focused approach
- Strong interpersonal and stakeholder relationship-building skills
- Experience across multiple commercial insurance and reinsurance lines
- Lean Six Sigma or similar continuous-improvement qualification
- Data profiling and root cause analysis skills
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The Company
What We Do
Synpulse is a global management consulting and technology partner focused on financial services. It helps financial institutions address major challenges through tailored solutions spanning strategy, implementation, innovation, and business transformation. Drawing on deep industry expertise and market-tested methodologies, the company bridges innovation and business, delivering effective solutions across clients’ value chains while emphasizing efficiency, collaboration, long-term partnerships, and measurable impact.
