Underwriting Business Analyst

PROCESS ANALYSIS

• Document current routine business processes typically spanning a single business function and measure performance.
• Analyze issues and propose potential solutions and options to increase process automation, improve efficiency and increase accuracy.
• Prepare basic modeling of proposed process changes, including various options based on analysis of issues and potential solutions.

OVERSIGHT OF PROJECT REQUIREMENT GUIDELINES AND BENCHMARKING

• Define and offer recommendations regarding existing plan and project requirements. May work with multiple leaders on multiple projects at any one time.
• Define requirements and specifications for new development or enhancements to proprietary applications.
• Compare current process performance to specified benchmarks.
• Review existing metrics and benchmarks based on implementation of proposed improvements.

PROJECT LEAD

• Maintain project plan repository including comprehensive project documentation with critical milestones, progress, issues, etc. to ensure adequate progress on key initiatives.
• Execute processes and procedures to achieve effective initiative / project implementation with successful outcomes.
• Tracks performance throughout duration of project to ensure timely outcome and alignment with business goals. Takes necessary steps to address issues and find solutions. 

PROCESS STRATEGY

• Liaison with other teams and develop partnerships; create and foster positive, collaborative working relationships across the broader organization.
• Maintain quality assurance procedures; coordinate testing plans and consolidate testing feedback.
• Research quality assurance control standards, procedures and practices.
• Learn and maintain general department-level knowledge and basic job-related IT knowledge; continuously improve and grow knowledge.
• Assist with special projects as assigned.

REQUIRED QUALIFICATIONS

• Education: Bachelor’s degree from an accredited educational institution in Business, Finance, Computer Science, or Project Management required.
• Experience: Minimum of two (2) years of work experience in Underwriting or related field, required; industry experience, preferably workers compensation carrier experience, preferred.  Prior project management or business analyst experience, preferred. Combination of education and relatable experience acceptable in lieu of degree. 

PREFERRED CERTIFICATIONS

• Project Management Professional (PMP)
• Project Management Institute (PMI)
• PMI Professional in Business Analysis (PMI-PBA)

REQUIRED TECHNICAL SKILLS

• Business acumen and understanding of workers compensation, project management, and business analytics.
• Ability to perform data collection and reporting.
• Sound understanding of Microsoft Office applications and ability to learn proprietary software.
• Critical Thinking: Ability to think critically and adapt quickly in a flexible and dynamic environment. Proactive and inquisitive in approach to work. Ability to derive appropriate conclusions and apply on the job.
• Language Ability: Ability to read, analyze, and interpret business and professional journals, and technical procedures. Ability to write and interpret business correspondence and reports. Ability to effectively present information and respond to questions on a high level and with other interdepartmental partners both in individual conversations and presentations to groups.
• Math and Reasoning Ability: Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Able to compute rate, ratio, and percent and to interpret graphs. Familiar with the time value of money. Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Able to deal with problems involving several concrete variables in standardized situations with limited data.

WHAT WE OFFER

• Work From Home Flexibility (up to 2 days per week upon eligibility)
• Modern Office Setting
• Free On-Site Fitness Facility
• Free On-Site Garage Parking
• Paid Time Off
• Paid Holidays
• Retirements Savings Match
• Group Health Insurance (Medical, Dental, and Vision)
• Life and AD&D Insurance
• Long Term Disability Insurance
• Hospital Indemnity Insurance
• Accident and Critical Illness Insurance
• Flexible Savings Accounts
• Paid Community Volunteer Day
• Employee Assistance Program
• Tuition Reimbursement Program
• Employee Referral Program
• Diversity, Equity and Inclusion Program