The Role
Supports surety underwriting teams, sales regions, agents, and brokers by processing new and renewal bond documents, maintaining records, handling bond transactions, resolving billing discrepancies, supporting audits, and improving systems and workflows. May receive limited authority to assist with underwriting accounts. The role requires strong communication, organization, multitasking, independent judgment, and deadline management.
Summary Generated by Built In
About Us We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us. RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company.Position PurposeAs a Surety Underwriting assistant, you will be working with the team in order to support underwriter needs, business processing, and service goals for our producer partners. Day to day activities will generally include working directly with your underwriting team to support their premium production goals, providing support to our agent and broker partners, and working with your team to support both business processing and specialty program needs.
Principal Duties & Responsibilities
Compensation OverviewThe base salary range for the position is listed below. Please note that the base salary is only one component of our robust total rewards package at RLI. The salary offered will take into account a number of factors including, but not limited to, geographic location, experience, scope & responsibilities of the role, qualifications/credentials, talent availability & specialization, as well as business needs. The below range may be modified in the future. Base Pay Range$21.69 - $29.82Total RewardsAt RLI, we're all owners. We hire the best and the brightest employees and allow them to share in the company's success through our Total Rewards. With the Employee Stock Ownership plan at its core, the Total Rewards program includes all compensation, benefits and perks that come with being an RLI employee.Financial Incentives- Provide support for your national underwriting teams, assisting with duties in and around the underwriting process.
- Provide support for your sales regions, assisting with marketing and sales efforts.
- Provide support for your key agents and brokers, assisting with specialty programs and generally ensuring that we are “the easiest” market with which to conduct business.
- Create and issue new and renewal bond documents, ensuring systems of record are properly updated.
- Assist the broker, the bondholder and the obligee with bond term transactions, such as bond endorsements, riders, cancels, broker of record updates, etc.
- Research and help resolve billing and account current discrepancies.
- Assist with underwriting (electronic) file maintenance and underwriting audit support needs.
- Assist the Surety Department by identifying and implementing improvements to our key systems and workflows.
- Limited lines of authority may be granted to assist with the underwriting of new and renewal accounts.
- Ability to interact professionally and work well in a high-performance team environment.
- Ability to communicate effectively in all mediums to include phone, e-mail, and in person.
- Ability to work independently and perform quality work within deadlines.
- Ability to develop and maintain procedures.
- Ability to multi-task.
- Annual bonus plans
- Employee stock ownership plan (ESOP)
- 401(k) — automatic 3% company contribution
- Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
- Paid time off (PTO) and holidays
- Paid volunteer time off (VTO) to support our communities
- Parental and family care leave
- Flexible & hybrid work arrangements
- Fitness center discounts and free virtual fitness platform
- Employee assistance program
- Comprehensive medical, dental and vision benefits
- Flexible spending and health savings accounts
- 2x base salary for group life and AD&D insurance
- Voluntary life, critical illness, & accident insurance for purchase
- Short-term and long-term disability benefits
- Training & certification opportunities
- Tuition reimbursement
- Education bonuses
Skills Required
- Completion of high school education or equivalent
- More than 4 years of experience in a similar position
- Associate's degree
- Experience in surety, insurance, or financial services
- Ability to interact professionally and work effectively in a high-performance team environment
- Effective communication skills across phone, email, and in-person interactions
- Ability to work independently and complete quality work within deadlines
- Ability to develop and maintain procedures
- Ability to multitask
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The Company
What We Do
RLI is a U.S.-based specialty insurer that serves niche property, casualty and surety markets. We provide peace of mind to the customers we serve by safeguarding their assets and helping them manage risk. We hire smart, ethical people, make them owners of the business and give them the freedom to succeed. These are the principles that drive our success, and they’re the reasons we have been successful for more than 50 years. We believe in a different way of doing business and RLI is not what you’d expect from a typical insurance company. Our creative and collaborative workplace is cultivated by employee owners empowered to make good decisions for customers and the business. We have a reputation for niche expertise, superior service and an entrepreneurial culture. In the industry and among our peers, we’re known for: The best and brightest people in the industry who build strong relationships and provide outstanding service. An underwriting focus so we perform well in all market cycles. Our empowered, creative ownership culture. A customized approach to developing insurance products to meet very specific needs. Proven financial strength.
