Underwriting Assistant, Commercial Lines

About the Position: Commonwealth Underwriters, a division of HUB International, is a property and casualty managing general agency specializing in commercial lines and transportation business. We operate as part of SPG Wholesale LLC, a rapidly growing P&C wholesaler and MGA headquartered in Burbank, CA, with branch offices in AL, MA, FL, and VA. We sell exclusively to retail agencies across the country with a focus on small to mid-market E&S commercial and specialty lines risks.

The ideal candidate will possess excellent customer service skills and serve as a technical resource to a large and growing binding and brokerage team. Successful applicants will work alongside in-house Underwriter(s), carrier partners, and retail agents to request and review underwriting information for the placement of coverage, invoicing, rating, and processing of endorsements — including assisting with quote preparation and obtaining accurate state compliance documents.

Key Responsibilities:

• Bind and invoice placement of coverage; rate and process endorsements with invoicing, audits, and other documents in accordance with established departmental procedures — with accuracy, efficiency, and full compliance with applicable standards.

• Handle cancellation notices, cancellation endorsements, and rescission documents.

• Act as liaison between retail clients and the underwriter to obtain missing information, provide status updates on quotes and binds, and respond to general requests for information.

• Manage surplus lines (SL) compliance documentation in accordance with state-specific requirements.

• Quote new and renewal transportation accounts.

• Monitor, review, and quote all submissions from Lloyd’s cargo/APD and NICO auto liability online raters.

• Maintain policy files for all active transportation accounts, including endorsement quotes, coverage questions, and certificate approval.

• Serve as point of contact for workflow and questions related to OIP’s processing of all NICO cancellations, reinstatements, and endorsements.

• Resolve NICO endorsement, cancellation, and reinstatement discrepancies or errors for OIP.

• Approve all NCRF fees on NICO endorsement issuance for OIP.

• Process NICO additional insured and loss payee endorsements (not processed by OIP).

• Process all commercial, garage, and transportation North Carolina NICO endorsements, cancellations, and reinstatements.

• Other duties as assigned.

Qualifications

• High school diploma required; college coursework preferred.

• Minimum 5 years of experience in insurance underwriting support, customer service, or a related field, with a demonstrated track record of success.

• Positive, service-oriented attitude with comfort handling a high volume of phone and email communication.

• Excellent written and verbal communication skills.

• Ability to work well under pressure and meet tight deadlines in a fast-paced environment.

• High degree of adaptability; able to effectively manage shifting priorities and varied workflows.

• Strong organizational skills with exceptional attention to detail.

• Proficiency in Microsoft Outlook, Excel, and various carrier rating portals.

Licensing Requirments:

• Resident P&C license in state of domicile required; copy of active license due within 30 days of hire date.

Work Location:

• This position is available on a hybrid or fully remote basis.

Salary Transparency:

The expected salary range for this position is $28 to $33 an hour and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HAS and 401(k) accounts, paid-time-off benefits such as vacation, sick, personal, floating holidays and company holidays. In addition, eligible annual bonuses, equity and commissions may be available for some positions. 

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HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

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