Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career.
Position Summary
The Underwriting Assistant provides administrative and operational support to the underwriting team and retail agents. This role is ideal for a detail-oriented insurance professional with 3-5 years of experience who is looking to develop underwriting knowledge and build a long-term career in commercial insurance.
This role is an in-office position in our Red Bank, NJ office.
Key Responsibilities
- Support retail agents and underwriters by gathering required information and documentation through agency management systems, tasks, reminders, and Outlook.
- Order, review, and process inspections, including handling discrepancies and underwriting recommendations.
- Process cancellation and reinstatement notices in a timely and accurate manner.
- Manage pre-audit correspondence, closed-even audits, and premium-bearing audits.
- Report claims and provide claim reporting confirmations to agents and insureds.
- Process policy endorsements and related documentation.
- Maintain accurate underwriting files and ensure documentation is complete and up to date.
- Deliver excellent customer service to internal and external business partners.
- Assist with renewal preparation and gradually learn renewal quoting and underwriting functions to support professional development.
Qualifications
- Bachelor's degree preferred, or equivalent combination of education and relevant work experience.
- 3-5 years of insurance industry experience, within Commercial Property & Casualty (P&C), ideally in binding and programs.
- Exposure to underwriting support, policy processing, customer service, or agency operations preferred.
- Strong attention to detail with excellent organizational and time management skills.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Strong verbal and written communication skills.
- Proven ability to work collaboratively within a team environment while maintaining high service standards.
- Proficiency with Microsoft Outlook, Excel, and Word; experience with agency management systems is a plus.
Preferred Attributes
- Eagerness to learn underwriting concepts and grow into an underwriting career path.
- Strong analytical and problem-solving skills.
- Customer-focused mindset with a commitment to accuracy and responsiveness.
The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. Discretionary incentive compensation may be awarded. Jencap also offers a range of benefits and programs, based on eligibility, which currently include but are not limited to; comprehensive health care coverage, a 401k plan, and tuition reimbursement. Jencap is an emerging and rapidly growing leader in the industry and as such, we approach talent acquisition as an opportunity to identify the best talent. Therefore, the level of the role and compensation may vary depending upon the best available candidate.
Want the opportunity to build something new? Expand your knowledge and stretch your experience through new and emerging risks? Have your voice heard, your skills properly applied, and to add tangible value to an organization? You’re in the right place.
Jencap is dynamic, bold, tenacious, and trusted in the industry. Here, you are not just one of the many, you are one of us. We truly are better together.
Jencap is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or citizenship status, sexual orientation, gender identity or expression, pregnancy, marital or familial status, disability status, medical condition, genetic information, military or veteran status, political affiliation, or any other characteristic protected by law. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard, as we believe that that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
Skills Required
- Bachelors Degree or Equivalent experience
- Insurance background and/or experience
- Strong customer service skills
- Ability to multi-task and meet deadlines
- Ability to work as part of a team
- Familiar with Microsoft Office and agency management systems
What We Do
Jencap comprises ten industry-leading insurance brands that provide unique specialization, unparalleled market access, and nationwide influence. Encompassing expertise from every corner of the industry, Jencap is the ultimate, award-winning insurance family.
