Underwriting and Risk Internship

Posted 8 Days Ago
Be an Early Applicant
Madrid, Comunidad de Madrid, ESP
In-Office
Internship
Fintech • Payments • Financial Services
The Role
Six-month fintech underwriting and risk internship assessing merchant applications, performing KYC/KYB/CDD checks, supporting credit evaluations and AML processes, collaborating with Sales, Compliance and Financial Crime teams, learning risk decisioning, and contributing process improvements under senior mentorship.
Summary Generated by Built In

We’re reinventing payments.
In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing.

Now, over 150,000 customers across four countries choose to transact billions with us every year.
But we’re just getting started.

Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.

 

Fintech Underwriting & Risk Internship Program

Your gateway into the fintech world. Your launchpad for a high-impact career in Risk & Financial Analysis.


Are you analytical, curious, and passionate about the intersection of finance and technology?


This program is designed to turn junior talent into future experts in Underwriting, AML, Credit Risk, and Financial Integrity within the fast-paced European payments ecosystem. At Dojo, we don't just "check boxes"—we empower businesses to thrive by making smart, data-driven decisions.


What You’ll Experience:

Over 6 months, you’ll be at the heart of our operations, evaluating the DNA of businesses Spain. This isn’t an internship where you just process paperwork—it’s where you learn to assess risk, detect patterns, and play a critical role in our growth.


Here’s what you’ll learn and do:


🎓 High-impact training that accelerates your learning curve

  • The Payments Deep-Dive: Intensive onboarding on the payments lifecycle, card schemes, and the economics of merchant services.
  • Risk Fundamentals: Hands-on training in KYC (Know Your Customer), KYB (Know Your Business), and Anti-Money Laundering (AML) frameworks.
  • The Toolkit: Mastery of internal risk engines, financial data tools, and industry-leading platforms for business verification.

🔍 Real, practical experience

  • Merchant Analysis: Conduct live assessments of new businesses applying for Dojo services, analyzing their financial health and business models.
  • Risk Decisioning: Move beyond theory by learning how to balance "frictionless" onboarding with robust security measures.
  • Collaborative Logic: Work closely with the Sales and Onboarding teams to find creative solutions for complex merchant profiles.
  • International Exposure: Sync with our London-based Risk and Compliance hubs to understand global financial regulations.

🌱 Personal & soft-skills development

  • Analytical Storytelling: Learn how to present complex risk findings into clear, actionable recommendations.
  • Critical Thinking Workshops: Training on how to spot "red flags" and think like a financial detective.
  • Mentorship: Weekly 1-on-1s with Senior Underwriters and Risk Managers.

What You Will Do:


  • Support Application Reviews: Assist in evaluating merchant applications to ensure a balanced approach between commercial opportunity and risk, while maintaining service quality and speed.
  • Conduct Initial KYC/CDD checks: Learn and perform basic Know Your Customer (KYC) and Customer Due Diligence (CDD) checks on new merchant applications ensuring adherence to regulatory compliance requirements.
  • Learn Risk Assessment Techniques: Begin to understand how to identify red flags, assess business models, and review basic financial and KYC/KYB documentation under supervision.
  • Assist in Credit Evaluations: Help the team review financial and operational data to flag credit or fraud risks and build foundational knowledge of risk indicators.
  • Compliance Support: Learn how to support KYC/KYB reviews and documentation checks, ensuring all merchant onboarding aligns with relevant regulations and company standards.
  • Understand Acquiring Risks: Build awareness of payment industry risks and how Dojo protects against them across diverse sectors.
  • Partner with Commercial Teams: Support sales and account managers by helping resolve risk-related questions, following up with pended applications and contributing to smoother, faster onboarding experiences. 
  • Collaborate Cross-Functionally: Work with Compliance, Financial Crime, and Operational teams to understand how we manage risk throughout the merchant journey.
  • Contribute to Continuous Improvement: Share observations and feedback to help enhance underwriting tools, processes, and merchant experience as you learn.
  • Proactive Problem Solving: Develop the ability to identify potential roadblocks in the onboarding process and work collaboratively to find effective solutions.

What You Will Bring:


  • Desire to Learn: A strong interest in risk, compliance, or finance, with a growth mindset and a willingness to get stuck in and build practical knowledge from the ground up.
  • Detail Orientation: A methodical and careful approach to reviewing documentation, with a natural curiosity for spotting inconsistencies or patterns.
  • Understanding of KYC Principles: Basic awareness of Know Your Customer (KYC) and Customer Due Diligence (CDD) concepts and the importance of regulatory compliance.
  • Subjective Reasoning: An ability to go beyond checklists—willing to consider the bigger picture, apply judgment in ambiguous situations, and learn how to weigh risk factors that don’t always follow a formula.
  • Clear Communicator: Comfortable asking questions, learning how to explain your thinking, and working with colleagues across functions.
  • Commercially Aware: Understands that onboarding is about balancing opportunity with risk—and is keen to learn how we make smart decisions that support both.
  • Collaborative Attitude: A team player who enjoys working in a fast-paced, supportive environment, and is ready to contribute from day one.
  • Proactive and Resourceful: Demonstrates initiative in tackling challenges and finding solutions, with a willingness to go the extra mile to deliver them. 

Language Skills: Fluency in Spanish and English is essential.

Dojo home and away

We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas.

That's why we have an office-first culture. This means working from the office 4+ days per week.

With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you.


Question: what’s curious, relentless, and customer obsessed?

If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values.

If the following speak to you, let’s talk:

  • You’re curious. You have a real desire to learn and create.
  • You’re relentless. You keep going even when it’s easier not to. 
  • You’re customer-obsessed. You know how important customers are to what you do. 

 

Diversity, equity, and inclusion at Dojo

From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK. 

And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.

Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.

If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.

To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive. 

 

Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages. 

#LI-Hybrid

Skills Required

  • Fluency in Spanish and English
  • Office-first availability (working from office 4+ days per week)
  • Basic awareness of Know Your Customer (KYC) and Customer Due Diligence (CDD) concepts
  • Strong attention to detail and methodical documentation review
  • Desire to learn, growth mindset, and willingness to build practical risk knowledge
  • Clear communication skills and ability to work cross-functionally
  • Commercial awareness and ability to balance opportunity with risk
  • Collaborative attitude, proactive and resourceful problem-solving
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The Company
HQ: London
1,449 Employees
Year Founded: 2019

What We Do

Since launching in 2019 to address business owners’ pain points across the UK, we’ve seen incredible growth as a scaling fintech, welcoming over 150,000 customers and growing the Dojo team to 1,000+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 1,000 restaurants and 750,000 diners. Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For diners, that means getting seated at their favourite restaurants in just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast

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