Underwriter Consultant

Posted An Hour Ago
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Charlotte, NC, USA
Hybrid
116K-152K Annually
Senior level
Big Data • Fintech • Information Technology • Insurance • Financial Services
We help people secure their future and protect the ones they love.
The Role
Evaluate formal and informal life insurance applications by assessing medical, occupational, and financial risks. Determine acceptance, modification, or decline decisions; deliver best-first offers; explain decisions to customers and advisors; resolve rate and risk questions; support distribution partners; improve underwriting processes; and mentor emerging talent while maintaining mortality expectations.
Summary Generated by Built In
The Opportunity:
At MassMutual, we're transforming the future of life insurance underwriting through innovation, technology, and an unwavering commitment to delivering exceptional experiences for our customers and advisors. As an Underwriter Consultant, you will play a critical role in evaluating complex life insurance risks, making sound mortality and financial assessments, and partnering with distribution and account management teams to deliver first-offer, best-offer outcomes. This is an opportunity to leverage your expertise while influencing underwriting strategy, supporting field partners, and helping families secure their financial futures.
Joining our team means becoming part of a collaborative, high-performing organization that values continuous learning, professional growth, and operational excellence. You'll work alongside experienced underwriting professionals, contribute to key strategic initiatives, mentor emerging talent, and help shape the evolution of underwriting through digital transformation and advanced decision-making tools. If you are a customer-focused underwriting leader who thrives in a fast-paced environment and is passionate about balancing risk management with an outstanding customer experience, we invite you to bring your talents to MassMutual and help us continue our mission of helping people protect the ones they love.
The Team:
The team here at MassMutual is composed of experienced underwriters supporting our MassMutual Financial Advisors (MMFA) and MassMutual Strategic Distributor (MMSD) channels. These organizations provide a variety of customer, advisor, and risk management services. The team culture is collaborative, cross-functional, and uses old and new technologies.
The Impact:
  • Evaluate and handle all underwriting aspects of formal & informal life insurance applications
  • Determine whether to accept, modify, or decline a risk through evaluation of an individual's medical history or physical condition, occupational hazard, and financial background.
  • Deliver the best offer first to drive the sale and not just a decision.
  • Provide efficient, quality service to third party firms, their staff and their advisors.
  • Communicate effectively with customers to explain underwriting decisions and facilitate placement of business.
  • Understand underwriting policies, guidelines, practices, and procedures.
  • Influence and champion changes to improve processes while maintaining mortality expectations.
  • Tailor communication style to fit a variety of target audiences, i.e. agency and new business personnel. Foster relationships with advisors and brokerage partners.
  • Provide consultations with third party firms to resolve rate-related questions and discrepancies or risk-related concerns.

The Minimum Qualifications:
  • High school diploma or GED.
  • 5+ years life insurance underwriting experience.
  • $5+ million life insurance underwriting authority.

The Ideal Qualifications:
  • 10+ years underwriting experience.
  • $10+ million dollar life insurance underwriting authority.
  • Expert knowledge of all aspects of risk selection (medical, non-medical, financial).
  • Mastery of key underwriting concepts, best practices, and procedures including identifying exposures to loss, material hazards, and implementation of necessary risk management controls.
  • Strong knowledge of UW administrative systems, product rules, Underwriting Guidelines and medical factors impacting mortality and the keen ability to position with agents, brokers, and sales partners.
  • Experience underwriting both term and permanent life insurance.
  • Agency, brokerage distribution, banks or wire house underwriting experience.
  • Reinsurance experience.
  • Industry designations: FMLI, FALU, CLU, ChFC, etc.
  • Demonstrated track record of working with minimal supervision, being a self-starter, and working with others in a team environment.
  • Ability to think critically, problem solve using data to drive toward resolution.
  • Positive, inclusive, agile, and collaborative mindset.
  • Strong verbal and written communication skills.

What You Can Expect at MassMutual:
MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:
Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes
A collaborative environment where perspectives are welcomed
Access to learning, development, and internal networks that support continuous growth and skill-building over time
Employee-led communities and forums that foster connection, learning, and inclusion across the organization
A culture grounded in integrity, responsibility, and stewardship-supported by a company with a strong legacy and a future-focused mindset
#LI-SB1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Salary Range: $115,900-$152,100

Skills Required

  • High school diploma or GED
  • 5+ years of life insurance underwriting experience
  • $5+ million life insurance underwriting authority
  • 10+ years of underwriting experience
  • $10+ million life insurance underwriting authority
  • Expert knowledge of medical, non-medical, and financial risk selection
  • Knowledge of underwriting concepts, best practices, procedures, exposures to loss, material hazards, and risk controls
  • Knowledge of underwriting administrative systems, product rules, guidelines, and medical mortality factors
  • Experience underwriting term and permanent life insurance
  • Agency, brokerage, bank, or wirehouse underwriting experience
  • Reinsurance experience
  • Industry designation such as FMLI, FALU, CLU, or ChFC
  • Ability to work independently and collaboratively
  • Critical thinking and data-driven problem-solving ability
  • Strong verbal and written communication skills

What the Team is Saying

MassMutual Compensation & Benefits Highlights

How does MassMutual ensure its pay and bonus plans are competitive?

MassMutual supports competitive compensation through salary and bonus opportunities, retirement contributions, pay transparency practices and a broad benefits package that adds value beyond base pay. The company also uses long-running pay equity reviews and employee feedback to evaluate whether rewards are supporting employees across roles and life stages.

  • Competitive pay and bonus opportunities: MassMutual describes its total rewards approach as holistic and flexible, with competitive salaries and bonuses designed to support employees’ financial well-being. Employees also point to compensation as part of the value proposition, with one sales assistant citing “great benefits and lots of flexibility,” and another employee describing the company’s “good leadership and benefits.”
  • Retirement and financial benefits: MassMutual provides a 401(k) benefit of up to 10% of eligible compensation, including a 5% company match and a 5% annual company contribution. The company also treats eligible student loan payments like 401(k) contributions for matching purposes and begins monthly retirement healthcare account contributions for employees starting at age 45.
  • Pay transparency and pay equity: MassMutual posts salary ranges in most job postings and has used an independent HR risk management firm to conduct annual adjusted pay gap reviews for 17 years. That approach connects compensation competitiveness with equity and accountability across the employee experience.
  • Benefits as part of total rewards: MassMutual’s compensation includes health, dental and mental health benefits, caregiver leave, parental leave, bereavement leave, paid volunteer time, flexible holidays and a Well-Being Wallet of up to $1,250 annually. A head of human resources said, “It’s not about industry standards — it’s about supporting all employees’ well-being in ways that are meaningful to them.”
  • External signals:
    • Benefits value: Employees on external review sites regularly highlight benefits as a strength, with reviews calling out “excellent benefits,” “great benefits” and a “great benefits package.” (Glassdoor; Indeed)
    • Compensation and retention: Employees surveyed on external review sites rate MassMutual’s perks and benefits an A-, with 100% saying perks and benefits play a role in staying at the company. (Comparably)
    • Financial stability: MassMutual reported more than $10 billion in insurance and annuity benefits paid in 2025 and total adjusted capital above $34 billion, reinforcing the company’s long-term financial foundation. (MassMutual 2025 Annual Report)

Bottom line: MassMutual supports competitive pay through salary and bonus opportunities, strong retirement contributions, pay transparency, recurring pay equity reviews and benefits designed to support employees’ financial, physical, mental and family well-being.

MassMutual Insights

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The Company
HQ: Springfield, MA
6,000 Employees
Year Founded: 1851

What We Do

Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We’re people helping people. Together, we’re stronger.

Why Work With Us

MassMutual has the financial security and stability of a 170+ year old company, with the culture and energy of a startup. We work every day with the customer front of mind to build the best digital experience in the industry.

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MassMutual Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We believe in capitalizing on the best of being together in our offices as well as personal flexibility. Our workplace philosophy puts office collaboration first, combined with flexibility to work remotely.

Typical time on-site: 3 days a week
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HQSpringfield, MA
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Boston, MA
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New York, NY
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