About Us
Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.
Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.
Besides its SaaS business, Circles operates three other distinct businesses:
- Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles’ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.
- Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide.
- Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year.
Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.
About This Role
Join our innovative team at Circles Japan where we are committed to transforming the digital telco landscape. We are currently seeking a skilled UI and Graphic Designer to play a key role in enhancing our platform.
In this position, you will shape the user interface of new product features as well as creating captivating visual designs, contributing significantly to the successful adoption of new features, and boosting overall user satisfaction.
The role will be part of the Product Management team and will be based in Tokyo. This role will require working onsite in the office at least 4 days a week.
Responsibilities:
- Visual Design Creation:
- Designing graphics, icons, and visual elements for web and mobile applications.
- Creating marketing materials, banners, and promotional assets.
- Designing User Interfaces:
- Collaborating with product managers, UX designer and engineers to create intuitive and user-friendly interfaces.
- Developing wireframes and mockups for new features and enhancements.
- Ensuring Brand Consistency:
- Ensuring consistent branding across all digital touchpoints.
- Adhering to brand guidelines and maintaining a cohesive visual identity.
- Feedback and Iteration:
- Incorporating feedback from stakeholders and users into design revisions.
- Iterating on designs based on usability testing and user feedback.
- Principles:
- Ensure all UI designs are responsive and adapt seamlessly to various devices and screen sizes.
- Work alongside cross-functional teams to ensure a cohesive and effective implementation of design principles.
- Stay abreast of the latest trends and best practices in UI and graphic design, integrating innovative strategies into our platform.
- Champion user-centered design principles within the team, advocating for an optimal user experience.
Requirements:
- Bachelor’s degree in a related field.
- Must be fluent in Japanese and English (written and verbal).
- Proven experience in the Japan Market as a UI or Graphic Designer with at least 5 years of experience, with a strong portfolio showcasing their design work.
- Proficiency in design and prototyping tools such as Figma, Sketch or Adobe XD is compulsory.
- Strong understanding of visual design principles, typography, color theory, and layout techniques.
- Experience in creating wireframes, mockups, and prototypes for web and mobile applications.
- Knowledge of HTML, CSS, and JavaScript basics is a plus.
- Excellent visual design skills with a keen eye for aesthetics and details.
- Strong problem-solving skills and the ability to think creatively.
- Understanding of responsive design and best practices for mobile and web design.
- Familiarity with brand identity design and guidelines.
- Ability to work collaboratively with cross-functional teams.
- Attention to detail and a proactive problem-solving attitude.
- Comfortable thriving in a dynamic and unpredictable work environment, where rapid prototyping and quick decision-making are essential.
- Optional startup experience is highly valued.
Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.
Data Protection and Privacy Statement
By submitting an application for this position, you, as the applicant, or your authorised representative(s), consent to Circles’ Candidate Data Protection and Privacy Policy. You also agree to the collection, use, and/or disclosure of your personal data by us solely for recruitment purposes as specified in the Policy. You acknowledge that you have read and understood the Policy, are aware of your rights regarding your personal data, and accept the terms relating to international data transfers, where applicable. You further understand that you may withdraw consent at any time, which may affect our ability to consider your application. In instances where your personal data or application is submitted by a third party, it is understood that such third party has been duly authorised by you to disclose the relevant personal data and provide consent on your behalf, and that you have been made aware of this Policy.
To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.
Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.
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What We Do
Founded in 2014, Circles is a global technology company reimagining the telco industry with its SaaS platform - Circles X, empowering telco operators launch and operate successful digital brands. Today, Circles is partnering operators in 14 countries with the mission to deliver delightful digital experiences to millions of people through our businesses. With Circles.Life, our digital lifestyle brand, we empower and delight customers across the world by offering digital experiences that go beyond traditional telco services. With Circles X, our digital telco technology empowers operators to launch digital telco brands from anywhere in the world. Built for operators by an operator, Circles X powers both Circles.Life and our partner operators’ digital telco brands. Circles is backed by global investors such as Sequoia, Warburg Pincus, EDBI and Founders Fund – renowned institutions with a track record of backing industry-shaking innovators. To learn more, visit www.circles.co.

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