Jobs at Circles (circles.co)

Design, build, and maintain scalable cloud-native batch and streaming data platforms and pipelines. Own end-to-end solutioning, deployment, production support, performance tuning, monitoring, and mentorship while collaborating with product, analytics, and infrastructure teams.

The Engineering Manager II will lead a team of developers, manage project execution, and oversee technical development using Java Spring and React. Responsibilities include team mentoring, project alignment with organizational goals, and collaboration across teams.

Lead and mentor an engineering team while defining technical roadmaps, managing hiring and resource allocation, and overseeing project delivery. Build and maintain enterprise applications using Java Spring and React, guide cross-functional requirements, conduct code reviews, troubleshoot performance issues, and provide client-facing technical leadership. The role combines hands-on software engineering with people management and strategic technical oversight.

Design, build, and support scalable batch and streaming data pipelines, cloud-native data platforms, data lakes, warehouses, and real-time processing systems. Own initiatives from solution design through deployment, monitoring, tuning, and production support. Collaborate with product, analytics, and engineering teams, troubleshoot platform issues, improve reliability, mentor junior engineers, and contribute to architecture reviews and technical documentation.

Leads strategic telecom partnerships across Pakistan, serving as a trusted advisor to senior executives and growing customer accounts through retention, expansion, and new business opportunities. Develops account strategies, identifies strategic partnerships, and coordinates product, technology, commercial, operations, and delivery teams. Owns customer programs end to end, manages risks and stakeholder communications, and drives successful outcomes independently within a complex global organization.

Leads consumer product strategy and development for Circles’ digital telecommunications and lifestyle businesses, driving innovative customer experiences, product growth, and transformation across global markets. The provided description contains limited role-specific responsibilities or qualifications.

Develop and enhance backend features for a global telco SaaS platform. Responsibilities include writing automated unit and integration tests, building performant and secure code, participating in R&D and design discussions, documenting APIs and architecture, reviewing feedback, and troubleshooting production issues to meet customer SLAs.

The Head of Commercial will lead the commercial strategy for a new telco brand in MENA, focusing on revenue growth, pricing, customer value management, and partnership negotiations.

Lead end-to-end solution and enterprise architecture for Telecom BSS transformations, advising C-suite customers, defining target architectures, integration patterns, cloud-native and API-first designs, and driving delivery through production readiness, governance, and operational excellence across CRM, Billing, Charging, Order Management and related systems.

The VP of Consumer Operations & Growth is responsible for leading consumer growth initiatives, integrating SME functions, managing client accounts, and optimizing operations for commercial success across Circles' markets.

Manage end-to-end customer service operations across in-house and BPO partners, owning daily/weekly/monthly KPI performance (CSAT, AHT, FCR, productivity). Conduct attendance checks, workforce planning, budget adherence, performance reviews, escalations handling, process improvements, training rollouts, and collaborate cross-functionally to drive customer satisfaction and operational efficiency.

Conduct US market and competitor research to generate product insights. Analyze quantitative and qualitative data, design surveys and studies, synthesize findings into recommendations, and present actionable insights to product, marketing, and leadership teams to inform roadmap and go-to-market decisions.

Define and drive the CXOS platform architecture vision and roadmap, ensure scalable extensible microservices design, align architecture with delivery, provide technical leadership, produce documentation, resolve architectural issues, collaborate with stakeholders, oversee performance/security/DevOps concerns, evaluate third-party solutions, and be hands-on with Spring Boot/Java or Go.

Designs, builds, and executes targeted CRM campaigns and digital journeys to drive retention, upsell, and cross-sell. Monitors and debugs campaign performance, performs A/B testing and pre/post analysis, and analyzes customer data to generate insights. Manages campaign calendars, creates lifecycle trackers, and partners with commercial teams and stakeholders to increase revenue and answer business questions.

Manages technology vendor relationships, IT contract negotiations and renewals, vendor performance, technology spend optimization, software license usage, procurement governance, and third-party risk. Partners with IT, Finance, Legal, and Compliance to ensure favorable contracts, policy alignment, accurate budgeting, audit readiness, and compliance with vendor obligations. The role requires procurement or contract management experience, SaaS and cloud licensing knowledge, analytical ability, negotiation skills, and familiarity with procurement and ERP tools.

The Senior Financial Analyst will support the FP&A team by conducting variance analysis, managing reports, budgeting, and driving automation while collaborating closely with finance partners.

The Product Lead for Xplore is responsible for the growth and operation of an AI engagement platform across various markets, overseeing product vision, execution, and client success while leading cross-functional teams.

The Social Media Manager will create and implement social media strategies, manage content, engage with communities, and coordinate influencer marketing for brand growth in the UAE market.

Assist the FP&A team with budgeting, forecasting, financial reporting, and ad-hoc projects such as implementing Datarails and VBA. Collaborate across teams and manage KPIs.

As a Senior Agentic AI Lead, you will manage the agentic AI domain, engage with customers, oversee the AI lifecycle, and ensure effective data governance and analytics across various teams.