At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This Position reports to:
Travel & Expenses ManagerYour role and responsibilities
In this role you will ensure day-to-day processing of functional Travel and Expenses (T&E) requests related to one or multiple business(es), handling both complex and escalated tasks. Also, you will ensure appropriate support to internal/external customers and deliver accurate and timely processing of information for all stakeholders.
This role is contributing to the Motion Travel and Expense business based in Bangalore, India.
Key Responsibilities
Address ServiceNow tickets, emails, and Teams messages from employees and managers regarding travel and expense (T&E) policies, procedures, and system-related issues.
Troubleshoot and resolve technical issues in Concur, including posting failures and interface issues with accounting systems, escalating when necessary.
Provide training and support to employees and managers on Concur usage and ensure compliance with company T&E policies and standards.
Configure, test, and maintain Concur settings to ensure smooth system functionality and support T&E operations.
Administer and maintain configurations in tools such as Concur, AppZen and ServiceNow, to address critical T&E issues.
Identify process improvement opportunities, maintain accurate documentation, and contribute to team knowledge and service enhancement.
Prepare reports, analyze T&E data, and present insights and recommendations to stakeholders.
Coordinate with internal stakeholders on operational topics and support T&E Managers in communicating policies and handling escalated or complex issues.
Qualifications
Bachelor’s or higher degree in a related field.
2-8 years of experience in Travel and Expenses management processes.
Having experience as Walkme developer or Walkme Builder. Walkme Builder2 certification is mandatory.
Immediate joiners or below 1 Month notice period will be preferred.
Hands-on experience in ServiceNow or similar customer support systems as well as proficiency in Concur.
Excellent communication skills in English, both written and verbal.
More about us:
ABB Drive Products is a technology leader serving industries, infrastructure and machine builders with world-class drives and softstarters. With our products, global scale and local presence, we help our customers to improve energy efficiency, productivity and safety. Our people and culture are the foundation of our success. We all together make the difference for our customers every day.
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. We welcome people from all backgrounds and experiences.
Ready to make an impact? Apply today or visit www.abb.com to learn more about the impact of our solutions across the globe.
Recruitment Fraud Warning
ABB never asks for payment from job applicants. All genuine job offers follow a formal application and interview process.
View current job openings and apply at: https://careers.abb/global/en/home
For more information, read our full fraud warning notice at: https://global.abb/group/en/careers/how-to-apply/fraud-warning
Skills Required
- Bachelor's or higher degree in a related field
- 2-8 years of experience in Travel and Expenses management processes
- Experience as Walkme developer or Walkme Builder
- Walkme Builder2 certification
- Hands-on experience in ServiceNow or similar customer support systems
- Proficiency in Concur
- Excellent communication skills in English, both written and verbal
ABB Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ABB and has not been reviewed or approved by ABB.
-
Healthcare Strength — Healthcare coverage is described as comprehensive, with medical, dental, vision, mental health support, and disability and life insurance included. Immediate eligibility in some roles reinforces the sense of dependable core coverage.
-
Leave & Time Off Breadth — Time-off offerings are described as broad, including paid holidays, sick days, volunteer time, sabbaticals, and, in some cases, 25 days of PTO. Flexible scheduling and remote-work options add to perceived time-off and flexibility value.
-
Retirement Support — Retirement benefits are positioned as robust, including a 401(k) with company contributions or matching and, in some cases, profit sharing or pension savings. Stock purchase/share acquisition programs complement longer-term savings options.
ABB Insights
What We Do
ABB is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and motion portfolio, ABB pushes the boundaries of technology to drive performance to new levels. With a history of excellence stretching back more than 130 years, ABB’s success is driven by about 110,000 talented employees in over 100 countries. www.abb.com
