Travel & Expense Manager

Posted 7 Days Ago
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Charlotte, NC, USA
Hybrid
Senior level
Information Technology • Security
The Role
Oversee the global travel and expense program, including policy governance, enterprise expense systems, reimbursements, corporate cards, vendor relationships, reporting, controls, and compliance. Administer T&E platforms, drive process improvements and automation, monitor KPIs and risk indicators, support SOX audits, and provide insights to Finance leadership. Lead analysts and collaborate cross-functionally with Legal, HR, Procurement, IT, Finance, Internal Audit, banks, and travel vendors.
Summary Generated by Built In

The Global Travel & Expense (T&E) Manager is responsible for overseeing the company’s global travel and expense program, including policy governance, systems, controls, and operations. This role ensures efficient, compliant, and employee-centric T&E experience while maintaining strong internal controls and scalability. The T&E Manager serves as the primary subject matter expert for travel, expense & employee reimbursement, and corporate card programs. The ideal candidate brings a continuous improvement mindset, strong analytical skills, and the ability to balance policy enforcement with positive employee experience.

JOB DUTIES:

Travel & Expense Policy, Governance & Operations

  • Own and maintain global T&E and corporate card policies, ensuring clarity, consistency, and compliance across the organization.

  • Develop and update policy documentation, user guides, and training materials as business needs evolve.

  • Monitor compliance, investigate exceptions, and proactively address recurring policy violations.

  • Partner with Legal, HR, Procurement, and Finance leadership to ensure policies align with regulatory requirements and company values.

Expense Systems & Program Infrastructure

  • Serve as system owner and administrator for the global T&E expense platform.

  • Manage and maintain system configuration including audit rules, expense types, forms, workflows, travel allowances, GL mappings, and integrations.

  • Partner with IT and Finance Transformation teams on system enhancements, upgrades, new tool evaluations, and transformation opportunities.

  • Drive process improvements to streamline expense submission, approval, reimbursement, and corporate card reconciliation.

Operations & Reporting

  • Oversee end-to-end T&E operations, including expense processing, reimbursements, corporate card management, and travel support.

  • Establish and monitor KPIs and metrics to track program performance, compliance rates, cycle times, and spend trend.

  • Deliver regular reporting and actionable insights to Finance leadership and key stakeholders on T&E spend and program health.

Corporate Card & Vendor Management

  • Oversee the global corporate credit card program including issuance, usage monitoring, controls, and policy compliance.

  • Partner with banks, travel management companies, and third-party vendors to manage contracts, service levels, and performance.

  • Monitor expense and card activity to identify spend trends, compliance issues, and cost savings opportunities

Controls, Risk & Compliance

  • Ensure T&E processes adhere to internal controls and support audit readiness in a SOX-compliant environment.

  • Partner with Internal Audit to support audits, address findings, and implement corrective actions.

  • Monitor for fraud, duplicate submissions, out-of-policy spend, and other risk indicators.

  • Maintain thorough process and control documentation to support audit readiness.

YOU MUST HAVE:

  • 5+ years of progressive experience in finance or shared services operations, with at least 2 years managing T&E or expense programs.

  • Strong understanding of corporate travel programs, expense policy governance, and corporate credit card operations.

  • Hands on experience administering an enterprise T&E platform (e.g., Concur, Navan, Expensify, Coupa).

  • Experience operating in a SOX-compliant environment with solid internal controls knowledge.

  • Proven leadership and people management experience, preferably managing analysts.

WE VALUE:

  • Detail oriented with a strong control mindset

  • Highly organized and capable of managing multiple priorities in a fast-paced environment

  • Strong analytical and problem-solving skills

  • Effective communicator with the ability to partner cross functionally

  • Continuous improvement mindset with a bias toward automation and simplification

WHAT'S IN IT FOR YOU:

  • This global role will drive process and policy on a large scale and have exposure to various teams and leadership giving you the opportunity to create business relationships outside of your direct team.
  • Leave your legacy by establishing processes and procedures that will allow our organization to move safely and comfortably throughout the globe.
  • ADI provides comprehensive benefits, including life and health insurance, life assistance program, accidental death and dismemberment insurance, disability insurance, 401k Plan, vacation & holidays.

#LI-WD1

About Us

ADI is a leading global distributor and solutions provider of security, AV, and smart living technologies, helping professionals deliver smarter, safer, and more connected experiences for homes and businesses around the world. Through trusted brands, exclusive solutions, and strong industry partnerships, ADI supports more than 110,000 customers across residential and commercial markets globally. From security and video surveillance to networking, audio, automation, fire, and connected technologies, ADI offers a broad portfolio of products, services, and software designed to support the evolving needs of integrators, installers, and technology professionals. With a global team spanning operations, sales, supply chain, digital, customer experience, engineering, and more, ADI combines deep industry expertise with innovation and service to help customers grow and succeed in an evolving industry. At ADI, our teams help create the technologies, partnerships, and experiences that keep people connected, protected, and supported every day. Learn more at www.adiglobal.com.

You can find out more about how the talent community works here: ADI Talent Community Terms. Our recruitment privacy notice ADI - Recruitment Privacy Notice describes in more detail how we process your personal data and how you can exercise your personal data rights.

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Skills Required

  • 5+ years of progressive experience in finance or shared services operations
  • At least 2 years managing travel and expense or expense programs
  • Strong understanding of corporate travel programs, expense policy governance, and corporate credit card operations
  • Hands-on experience administering an enterprise T&E platform such as Concur, Navan, Expensify, or Coupa
  • Experience operating in a SOX-compliant environment
  • Strong knowledge of internal controls
  • Proven leadership and people management experience, preferably managing analysts
  • Detail-oriented with a strong control mindset
  • Highly organized and able to manage multiple priorities in a fast-paced environment
  • Strong analytical and problem-solving skills
  • Effective cross-functional communication and partnership skills
  • Continuous improvement mindset with an automation and simplification focus
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The Company
HQ: Melville, NY
2,041 Employees

What We Do

For more than 25 years, ADI Global Distribution has been the leading security and low-voltage distributor professionals rely on. Our industry solutions enable dealers and integrators to operate more efficiently and offer reliable services. Through our partnership with more than 700 leading suppliers, ADI offers the industry's largest product selection. With more than 350 thousand products in-stock every day available in 195 stocking locations across 17 countries and online through our Digital Branch, our customers can access the newest technologies and solutions at the best prices year-round. ADI provides the services, solutions, and support you need to help your business grow and save you time and labor on every project. Our customers depend on ADI for system design support, device programming, and in-person and digital training opportunities

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