Jobs at ADI Global

Senior technical project specialist responsible for managing global digital experience and technology projects. The role defines scope and requirements, coordinates internal and external partners, monitors schedules, budgets, risks, quality, and change, and supports resource planning and reporting. Responsibilities include delivering e-commerce and mobile app projects, improving digital productivity solutions, aligning initiatives with priorities, and leading continuous improvement. Strong technical experience with e-commerce, CMS, analytics, SEO, project management, cross-functional collaboration, and people management is required.

Performs manual quality assurance testing for North American and EMEA e-commerce websites, creative content, and business applications. Responsibilities include estimating testing efforts, managing defects through closure, following QA policies and environment procedures, coordinating test cycles, reviewing test scripts, documenting results, and communicating across teams. The role requires troubleshooting, analytical, planning, scheduling, project estimation, strong communication, and at least one year of website QA experience.

Owns end-to-end recruitment for technical and commercial roles across EMEA and APAC, from intake through onboarding. Partners with hiring managers, sources candidates through LinkedIn Recruiter and job boards, advises on market conditions and compensation, maintains ATS records, drives hiring timelines, and delivers a strong candidate experience. The role also supports onboarding and pre-employment checks and requires fluent English, stakeholder management, sourcing expertise, and international recruitment experience.

Leads international technical and project support teams serving fire and security product customers. Responsibilities include improving customer satisfaction and retention, driving service revenue and margins, developing technical training, coordinating with sales and marketing, supporting product opportunities, and managing employee performance, workload, and engagement.

Administer and customize Salesforce by managing users, data, objects, fields, security, page layouts, automation, reports, and dashboards. Provide user support and training, troubleshoot issues, maintain data integrity, and apply CRM governance best practices. The role requires stakeholder communication, prioritization, and collaboration in a matrixed environment.

Supports category strategy, product roadmaps, supplier relationships, pricing, product mix, inventory lifecycle, and profitability for intrusion products across the UK, Ireland, and Nordics. Responsibilities include competitive research, ERP change requests, obsolete inventory liquidation, sales and margin reporting, promotional analysis, marketing communications, and collaboration with sales, vendors, pricing, and marketing teams.

Develop and execute go-to-market strategies, messaging, positioning, launch campaigns, and demand-generation initiatives for new products. Partner cross-functionally with creative and business teams, analyze campaign performance, recommend optimization actions, build marketing partnerships, and manage stakeholder expectations across multiple projects and timelines. Ensure customer insights inform product introductions and support portfolio growth and return on investment.

Develop and secure embedded Linux controllers, C++ services, and Node.js APIs for Control4 smart home platforms. Responsibilities include vulnerability remediation, platform hardening, secure update and identity flows, authorization controls, security testing, CI security tooling, fuzzing, SBOM generation, penetration-test remediation, and compliance evidence. The role also involves code reviews and collaboration with platform and security engineers across Belgrade and the United States.

Leads a self-contained software development team responsible for digital experience platforms. Serves as technical architect and people manager, guiding solution design, architecture, technical execution, Agile delivery, mentoring, QA coordination, production troubleshooting, and risk management. Works hands-on across Microsoft, Azure, web, and React technologies to deliver scalable, secure, data-driven transactional applications.

Support go-to-market strategies for software releases, connected services, and customer lifecycle campaigns. Develop messaging and marketing assets for integrators and end users, execute campaigns from onboarding through renewal and win-back, analyze campaign performance, and collaborate with Product, Education, Sales, Support, and Creative teams. The role also supports internal enablement and drives consistent messaging, adoption, satisfaction, and renewal.

Leads product and business strategy for video and display categories, driving sales, profitability, market growth, and category performance. Develops data-driven roadmaps, identifies market opportunities, evaluates competition, builds business cases, secures investment, and leads cross-functional initiatives. Responsibilities include supplier and SKU strategies, pricing, relationship development, customer engagement, marketing programs, strategic planning, and performance tracking.

Owns configuration management, PLM administration, engineering change control, revision management, BOM accuracy, and product data release for hardware products. Partners with Engineering, Operations, Supply Chain, Quality, and contract manufacturers throughout NPI stage gates. Leads audits, system integrations, compliance records, metrics, process improvements, and a team of configuration management and document control professionals.

Manage partner accounts and support outside sales representatives by handling customer inquiries, quotes, proposals, business reviews, CRM updates, pipeline tracking, and sales reporting. The role coordinates issue resolution across internal teams, analyzes sales data, schedules partner meetings, and builds customer and supplier relationships to improve satisfaction, retention, revenue, and margins.

Provides intermediate technical support to professional integrators for network installations, configurations, troubleshooting, and product returns. Diagnoses Layer 2 and Layer 3 networking issues involving routing, switching, VLANs, multicast, wireless, WAN, and firewalls. Documents customer interactions, verifies returns, and delivers installation guidance across networking, IoT, audio/video, automation, and surveillance products. Requires 1–2 years of network experience or equivalent internal support experience, relevant certifications, strong troubleshooting skills, and excellent communication.

Develops new Datacom business and grows existing accounts through relationship management, sales strategy, presentations, vendor engagement, and market expansion. Sells networking cabling, data center, and network hardware solutions while supporting sales productivity, reporting, process optimization, and revenue goals. Serves as a Datacom subject matter expert, handles customer escalations, advocates for client satisfaction, and drives continuous improvement. Requires industry experience, a valid driver’s license, territory residency, and strong communication and relationship-building skills.

Manages and coaches a regional Datacom sales team, driving customer growth, revenue, margin, pipeline, and market expansion. Develops executive customer relationships, executes go-to-market and sourcing strategies, trains representatives on Salesforce and Miller Heiman methodologies, and oversees onboarding, performance management, travel, expenses, and career development. Requires substantial outside sales leadership experience, Datacom or network cabling expertise, strong results, and travel exceeding 75%.

Manage and grow assigned customer accounts by increasing revenue, margins, order size, and transactions. Acquire new customers, convert competitive purchases, conduct outbound sales calls, and maintain customer relationships in CRM systems. Educate customers on products, services, and industry developments while providing solutions and exceptional service across phone, online, and in-store channels. Meet sales targets, negotiate effectively, and collaborate with internal teams.

Grow assigned customer accounts by increasing revenue, margins, order sizes, and transactions. Develop new customers, convert competitive purchases, make outbound calls, maintain account communications, and promote products and services. Build long-term customer relationships through product education, responsive service, CRM updates, and collaboration. Meet sales targets while delivering positive shopping experiences by phone, online, and in-store.

Grows assigned customer accounts by increasing revenue, margins, order sizes, and transactions. Identifies new customers and competitive conversion opportunities through outbound calling and relationship management. Educates customers on products, services, and industry developments while documenting interactions in customer systems. Provides product recommendations, promotes ADI programs, and delivers customer support across in-store, phone, and online channels.

Manages strategic international accounts across Belgium, developing customer relationships, growth plans, pipeline opportunities, and exclusive-brand strategies. Acts as the primary customer contact, supports credit and collections, improves revenue and margins, and coordinates with regional specialists, stores, vendors, and leadership. Requires electronic security market expertise, multilingual communication in Dutch, French, and English, enterprise stakeholder management, Salesforce experience, and travel within EMEA.