The Role
Coordinates end-to-end travel arrangements, expense claims, purchase orders, procurement workflows, supplier invoices, and payment processing. Ensures compliance, accurate financial administration, three-way matching, reporting, audit readiness, and stakeholder support across Finance, Procurement, travelers, suppliers, and travel-management providers. Identifies process improvements while maintaining records, approvals, budgets, and internal controls.
Summary Generated by Built In
Role Overview
We are seeking a detail-oriented and analytical Travel Analyst to provide operational and administrative support across travel management, expense administration, procurement, purchase orders and invoice processing.
The role will coordinate end-to-end travel and related logistics while ensuring timely execution, accurate financial administration, compliance with policies and controls, and effective stakeholder support.
Key Responsibilities
1. Travel Management
- Coordinate end-to-end travel arrangements, including travel requests, approvals, bookings and documentation.
- Manage travel itineraries and support visa, insurance and travel-security requirements.
- Liaise with travel-management companies and service providers.
- Monitor travel requests, exceptions and pending approvals.
- Reconcile travel costs against approved budgets.
- Maintain accurate travel records and reports.
2. Expense Management
- Administer and monitor employee expense claims and reimbursements.
- Review claims for accuracy, completeness and compliance with applicable policies.
- Coordinate approvals and follow up on outstanding claims.
- Support expense forecasting and reporting.
- Guide employees on expense-management procedures.
- Assist with expense audits and compliance reviews.
3. Procurement & Purchase Order Management
- Prepare purchase requisitions and purchase-order requests.
- Monitor purchase-order approval workflows.
- Track PO utilisation, amendments and closure.
- Liaise with budget holders to confirm funding availability.
- Maintain accurate procurement records and documentation.
- Follow up on delayed approvals and procurement actions.
4. Invoice & Financial Administration
- Receive, review and process supplier invoices.
- Verify invoices against purchase orders, contracts and supporting documentation.
- Perform or support three-way matching where applicable.
- Ensure accurate allocation of expenses to cost centres and budget lines.
- Coordinate invoice approvals and payment processing.
- Resolve invoice discrepancies with suppliers and internal stakeholders.
- Monitor outstanding invoices and payment deadlines.
5. Stakeholder Management, Compliance & Reporting
- Serve as a focal point for travel, expense and related administrative queries.
- Coordinate with travellers, Finance, Procurement, budget holders, travel providers and suppliers.
- Maintain accurate records and audit trails.
- Support audits, compliance reviews and internal-control activities.
- Prepare periodic travel, expense, procurement and invoice reports.
- Identify opportunities to improve processes and operational efficiency.
Requirements
Requirements
- Bachelor’s degree in Business Administration, Finance, Procurement, Supply Chain Management, Accounting, or a related field.
- 3–5 years of relevant experience in travel administration, procurement, finance operations or administrative services.
- Proven experience managing the end-to-end travel lifecycle.
- Hands-on experience creating, monitoring, amending and closing Purchase Orders.
- Experience in invoice processing and Accounts Payable, including invoice verification, three-way matching, payment tracking and resolving discrepancies.
- Experience administering expense claims and reimbursements.
- Experience using enterprise systems such as SAP, Oracle Fusion, Workday, ServiceNow, or equivalent platforms.
- Experience supporting audits, compliance reviews and internal controls.
- Experience working with multiple stakeholders, including Finance, Procurement, suppliers, budget holders, approvers, travellers and travel-management companies.
Key Skills & Competencies
- Travel and expense administration
- Procurement and Purchase Order management
- Invoice processing and financial administration
- Vendor and stakeholder management
- Strong analytical and reporting skills
- Advanced Microsoft Office skills, particularly Excel
- Excellent organisation and time-management skills
- Strong attention to detail
- Compliance and control awareness
- Excellent communication and customer-service skills
- Ability to manage multiple priorities and meet deadlines
Skills Required
- Bachelor's degree in Business Administration, Finance, Procurement, Supply Chain Management, Accounting, or a related field
- 3-5 years of relevant experience in travel administration, procurement, finance operations, or administrative services
- Experience managing the end-to-end travel lifecycle
- Hands-on experience creating, monitoring, amending, and closing purchase orders
- Experience in invoice processing and Accounts Payable, including invoice verification, three-way matching, payment tracking, and discrepancy resolution
- Experience administering expense claims and reimbursements
- Experience using enterprise systems such as SAP, Oracle Fusion, Workday, ServiceNow, or equivalent platforms
- Experience supporting audits, compliance reviews, and internal controls
- Experience working with Finance, Procurement, suppliers, budget holders, approvers, travelers, and travel-management companies
- Advanced Microsoft Office skills, particularly Excel
- Strong analytical, reporting, organizational, communication, customer-service, and time-management skills
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The Company
What We Do
We go the extra mile for your last mile – with specialized divisions to serve even the most diverse of industries. CDL is your premier regional carrier for complete delivery coverage – guaranteed.
