- Timely submission of booking recaps as per agreed timelines with Norfolk and LABU’s Marketing departments and second carriers.
- To prepare booking/load lists for load ready units in Jamaica and Freeport, Bahamas (Transshipment hubs).
- Timely submission of Cargo Manifest to Jamaica Customs and Terminals as per agreed timelines
- Prepare and provide Manifest for Reefers, Hazardous and OOG cargo to vessel operators and boarding agents.
- Transmit cargo manifest to various Customs across multiple jurisdictions worldwide.
- Reconcile bookings/load lists with actual cargo loaded upon completion prior to vessel departure.
- Coordinate and communicate identified discrepancies within 24 hours of vessel departure.
- To short-ship and update loading instructions for units that missed connections, such as revanned, damaged, lost and or detained units.
- To respond to emailed queries received internally and from Shippers, Consignees, terminals and ZIM agents within 24 hours of receipt.
- To reconcile terminals’ aging report with internal records and batch data according to vessels.
- To prepare and submit completed Vessel Check sheets to Manager/Supervisor upon vessel departure.
- To update diverted, hold and short shipped bills-of lading in the transshipment planning system, for vessels in assigned services, prior to the submission of the Coprar file.
- Provide information regarding seal discrepancies, certification and connecting vessel details to Jamaica
- To update diverted, hold and short shipped bills-of lading in the transshipment planning system, for vessels in assigned services, prior to the submission of the Coprar file.
- Provide information regarding seal discrepancies, certification and connecting vessel details to Jamaica Customs and Security Administrators Limited within 24 hours of receipt.
- To provide booking and load list information to Freeport terminal, vessel operator and Cargo Flow Team at least 48 hours prior to vessels’ arrival.
• B.Sc. in Shipping Logistics or equivalent
• Minimum of two years in the shipping industry with experience in transshipment operations and customer service.
• Good knowledge of global shipping practices, transportation, equipment, information systems and documentation requirements.
• Principles, practices and procedures of Terminal operations, cargo loading and discharge procedures.
• Understanding of Customs transshipment requirements.
• Competent in Computer applications such as word processing, spreadsheets and statistical databases
• Excellent analytical and mathematical skills.
• Second language (Spanish) is an asset.
• Aptitude to work under pressure and manage multiple tasks, with appropriate responsiveness in a time sensitive environment.
• Ability to work outside of normal working hours, weekends and holidays.
• This job is performed both in a normal office environment, and may require visits to the Ports
• Own and operates reliable motor vehicle.
Skills Required
- B.Sc. in Shipping Logistics or equivalent
- Minimum of two years in the shipping industry with transshipment operations and customer service experience
- Knowledge of global shipping practices, transportation, equipment, information systems and documentation requirements
- Understanding of terminal operations, cargo loading and discharge procedures
- Understanding of Customs transshipment requirements
- Competent in computer applications such as word processing, spreadsheets and statistical databases
- Excellent analytical and mathematical skills
- Ability to work under pressure and manage multiple time-sensitive tasks
- Ability to work outside normal working hours, including weekends and holidays
- May require visits to ports (ability to travel to terminals)
- Own and operate a reliable motor vehicle
- Second language (Spanish)
What We Do
Launched in Israel in 1945, ZIM (NYSE:ZIM) became a pioneer in container shipping in the early 1970’s, and has established itself as a leading global, asset-light container liner shipping company. We provide customers with innovative seaborne transportation and logistics services, covering the world’s major trade routes and focusing on select markets where we have competitive advantages and are able to maximize our market position. ZIM’s unique strategy as a digital-oriented, asset-light, global niche carrier offers distinctive advantages, allowing the company to provide innovative and premium customer-centric services while maximizing profitability. Through this focused strategy, enhanced digital tools, and a reputation as a top industry performer with high schedule reliability and service quality, ZIM is positioned to continue to expand its leadership and achieve best-in-class margins.







