Transport Assistant

Established in Somerset in 1971, Mulberry has grown to be the largest maker of luxury leather goods in the United Kingdom. With a contemporary take on British heritage and a focus on responsible craft, our ambition is to create progressive luxury. 

Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification. 

Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. If these are values you share, we would love you to join our team.

The Role:

In the role of Transport Assistant, you will report to the Transport and Compliance Manager and be responsible for the import and export of all physical movement of goods for the Group worldwide and is a pivotal role within the Transportation & Compliance Office. The department’s remit also has a key role in ensuring compliance with international trade agreements and customs legislation. 

Duties & Responsibilities:

· Generating export invoices and other shipping documents.

· Process airfreight, courier, road freight, and sea freight shipments.

· Ensure that copies of all customs entries and other shipping documents are received, checked, inputted into the database, and filed within required timescales.

· Liaise with internal and external stakeholders to ensure delivery targets are met.

· Resolve transport queries and any delays.

· Follow up on missing information and documents.

· Maintain and support business processes and procedures to ensure ongoing HMRC and Animal Health compliance.

· Ensure that all reference material is maintained and up to date.

Brand

· Understand and demonstrate the Mulberry employee values and behaviours: Be Bold, Be Imaginative, Be Open, Be Responsible.

· Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions and experiences may not always be shared by your colleagues.

· Act as an ambassador for Mulberry and communicate positively about the brand.

Made to Last:

· Wherever possible, incorporate environmentally responsible practices into your work. Contribute to decreasing Mulberry’s carbon footprint, helping to mitigate climate change, and promoting a greener, more sustainable future.

· Support to foster an environment where diversity is embraced and all individuals feel valued, respected, and included. Promote equity, empathy, and understanding and demonstrate this commitment within your internal and external communities.

Skills and Experience Required:

· Previous administration experience.

· Ability to work at a fast pace to multiple deadlines on multiple tasks.

· Excellent prioritisation skills with the ability to identify new priorities and adapt plans accordingly.

· Proven ability to produce accurate work with attention to detail.

· Computer literate with excellent knowledge of Microsoft Word and Excel.

· Excellent communication skills; written and verbal, with the ability to structure technical information ensuring stakeholders understand the key message/s.

· Proven ability to deliver excellent customer service.

Other:

- Flexibility to travel when required.

Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at [email protected].