Jobs at Mulberry England

Drive digital marketing growth across CRM and email channels in UK and global markets. Manage campaign planning, lifecycle strategies, customer retention, agency relationships, reporting, attribution, and performance optimization. Analyze campaign data and collaborate with creative and content teams to improve messaging, landing pages, engagement, conversion, revenue, and customer lifetime value.

Provide memorable in-store customer experiences through product knowledge, fashion storytelling, relationship building, and CRM use. Support store performance, operational excellence, teamwork, and Mulberry’s sustainability and inclusion values. This is a 12-hour-per-week position requiring weekend availability.

Supports the day-to-day administration and commercial growth of Mulberry’s Pre-Loved business. Responsibilities include maintaining product catalogues and imagery, managing pricing, stock, reports, product launches, regional stock packages, warehouse coordination, product listing page merchandising, badging, customer queries, and competitor analysis. The role collaborates widely across merchandising, planning, logistics, marketing, retail operations, and customer care teams.

Create memorable in-store customer experiences through product knowledge, storytelling, and personalized service. Build lasting customer relationships using CRM tools, contribute to sales performance, and maintain operational excellence. Represent Mulberry’s values of honesty, dynamism, community spirit, inclusivity, and environmental responsibility while developing fashion expertise and supporting a welcoming store environment.

Manage Mulberry’s wholesale and franchise accounts, including partner relationships, sales forecasting, budgets, deliveries, showroom appointments, product information, and business development. Support franchise partners with retail best practices, training, customer experience, omnichannel initiatives, CRM, store openings, and retail development projects. Monitor account performance, maintain customer portfolios, achieve sales objectives, and represent the brand while supporting sustainability and inclusive culture initiatives.

Supports global wholesale account management for Mulberry, including client relationships, order processing, sales campaigns, showroom appointments, shipments, pricing, online account standards, marketing materials, and performance reporting. The role helps manage existing and new wholesale accounts, hosts buyer appointments, analyzes sell-through, communicates order issues, and represents the brand at domestic and international showrooms.

Represent Mulberry as an Experience Expert by delivering memorable, personalized customer experiences, building lasting relationships through in-store CRM tools, sharing product and fashion knowledge, and supporting store performance. The role also requires operational excellence, teamwork, inclusive behavior, and alignment with Mulberry’s environmental and social values during the launch of a new store.

Lead a new Mulberry store team, delivering exceptional customer experiences, developing colleagues through coaching and feedback, building customer relationships with CRM tools, driving commercial growth, and maintaining operational excellence. The role also promotes inclusive, environmentally responsible practices aligned with Mulberry’s B Corp values.

Create memorable in-store customer experiences through product knowledge, storytelling, and personalized service. Build lasting customer relationships using CRM tools, contribute to store performance, maintain operational excellence, and support an inclusive, environmentally responsible culture. The role requires enthusiasm for fashion, curiosity about the business, teamwork, and a strong desire to succeed.

Create memorable in-store customer experiences through product knowledge, storytelling, and personalized service. Build lasting customer relationships using CRM tools, support store performance, maintain operational excellence, and contribute to an inclusive, sustainable workplace. The role requires enthusiasm for fashion, a competitive spirit, curiosity about the business, and alignment with Mulberry’s honest, dynamic, and community-spirited values.

Create memorable in-store customer experiences through product knowledge, storytelling, personalized service, and customer relationship development. Maintain strong customer and team engagement, support operational excellence, contribute to store performance, and represent Mulberry’s values around inclusion, sustainability, and community. This is a part-time position for 12 hours per week.

Design and develop seasonal leather goods and lifestyle collections spanning handbags, small leather goods, jewellery, gifting, and accessories. Research trends, materials, and competitors; create hand sketches, digital renderings, technical specifications, 3D mock-ups, and prototypes. Collaborate with product development, production, merchandising, factories, and other stakeholders to refine samples, maintain design intent and quality, and deliver commercially successful products aligned with the brand vision and sustainability goals.

Provide exceptional, personalised customer service in-store using product knowledge and storytelling. Build and maintain customer relationships with in-store CRM, drive store performance, support operational excellence, and embody Mulberrys values and sustainability commitments.

Lead a store team to deliver exceptional customer experiences, coach and develop staff, drive sales and operational excellence, maintain customer relationships using in-store CRM, and champion Mulberrys values and sustainability initiatives.

Lead and coach a retail store team to deliver exceptional customer experiences, drive sales and operational excellence, cultivate customer relationships using in-store CRM, and promote an inclusive, brand-aligned store culture.

As a Junior RTW Designer, you will conduct research, develop women's ready-to-wear designs, collaborate with senior designers, and integrate sustainable practices.

Create memorable in-store customer experiences using product knowledge and storytelling. Build and maintain customer relationships via in‑store CRM, drive sales and performance, deliver operational excellence, embody company values, and support sustainable, inclusive practices while developing professionally.

Create memorable in-store customer experiences through product knowledge, fashion storytelling, and relationship building. Use CRM tools to develop customer relationships, deliver operational excellence, contribute to store performance, and represent Mulberry’s values of honesty, dynamism, community spirit, and environmental and social responsibility.

Lead design, research and development of women's knitwear collections from concept to production. Oversee yarn selection, stitch and construction development, produce technical packs and CADs, manage fittings and supplier relations, and ensure timelines, quality and sustainability goals are met while collaborating across design, product development and production teams.

Lead and coach an in-store team to deliver exceptional customer experiences, drive sales and operational excellence, build key customer relationships, foster inclusive culture, and embody Mulberry’s values and sustainability commitments.