Transformation Project Manager, Insurance Operations

Company:Marsh

Description:

We are seeking a talented individual to join our Transformation Team at Marsh MMB. This role will be based in Poland. This is a hybrid role that has a requirement of working three days a week in the office.

In this role you’ll be a part of The Transformation Team within European Marsh MMB structures. This Team is passionate about driving a disruptive shift in strategy, structure, systems, processes, and technology across our enterprise. The team’s goal is to be strategic business partners for Senior MMB Leaders, both in Business and BCS organization, delivering world-class transformational solutions and executing plans to improve NOI by driving Financial Fitness projects entitles to increase the revenue, standardize processes, improve operational capabilities (onshore & offshore), increase operational efficiency and effectiveness, and ensure the successful implementation of change and technology projects.

We will count on you to:

• Collaborate with various partners across MMB structures in the European region to identify, understand, and document the needs of specific fitness project and execute on them
• Feel responsibility and accountability of project management for a numerous projects you will be driving
• Contribute to Marsh transformational projects, working closely with business subject matter experts
• Define the project requirements and project risks, manage the agreement process, and produce an effective plan of change implementation
• Conduct iterative agile software configuration sessions to ensure that all key internal consumer organization business objectives are met
• Develop process improvements and oversee systems implementation
• Facilitate workshops, pain-points, and opportunities, translating them into world-class processes and technology enablers
• Develop current state/future state process flows
• Write user stories to document business requirements, prepare user acceptance test plans, assist with performing testing, support technology deployments, and perform hyper-care activities

What you need to have:

• 7+ years of related business, project management, or transformation experience
• Fluent English – is a must
• Higher education to degree level or equivalent
• Previous experience in an internal consulting role with proven ability to effectively execute projects and deliver results
• An advanced proficiency in MS Office programs, particularly Excel and PowerPoint, capable of presenting data accurately and efficiently
• Demonstrated experience leveraging Operational Excellence, Lean Management, or other structured methodologies to implement process improvements
• Excellent communication and interpersonal skills, as well as the ability to interact across all levels of the organization
• The ability to manage heavy workloads to meet deadlines and deliver consistently high standards of work by planning and prioritizing effectively
• Strong attention to detail and accuracy for both numerical and written work

What makes you stand out:

• Six-Sigma/Lean/Project Management Certifications
• Process Mapping
• Practical experience in the Insurance sector
• Automation/technology background
• A Master’s degree in Finance, Accounting, Business, IT, or related field
• Overall positive approach
• Open to continuous learning

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

If you would like to apply for this position, please send your CV in English.

The deadline for applications is June 12, 2026.

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.