Transformation Lead
Location: Hybrid – HQ in Shoreham-by-Sea
Reports to: Chief Strategy & Transformation Officer
The Opportunity
Focus Group is a £300m-revenue, 1,300-person technology services company backed by Hg Capital. Following our $1bn valuation in 2024, we’re scaling rapidly and executing an ambitious Value Creation Plan (VCP) to strengthen our operating platform, enhance customer experience, and unlock new growth across our integrated IT, data, and communications offerings.
We’re looking for an outstanding Transformation Lead to play a central role in delivering that plan. You’ll lead major transformation initiatives that cut across functions — combining analytical rigour, stakeholder engagement, and strong change leadership to make lasting impact on how Focus Group operates and grows.
This is a long-term strategic role for someone with a consulting or transformation background who wants to move beyond advisory work and take ownership of delivery and outcomes within a single, scaling organisation.
The Role
As Transformation Lead, you will:
- Lead one or more major VCP initiatives from design through to implementation and measurable value realisation
- Create and execute change strategies that maximise employee and customer adoption
- Translate strategic goals into clear delivery roadmaps, milestones, and success measures
- Partner with senior business leaders and functional heads across operations, technology, and commercial teams to coordinate timelines and remove barriers
- Ensure programmes are governed effectively, risks managed, and outcomes achieved
- Track and report benefits realisation to the Transformation Director and the executive leadership team
- Contribute to developing the wider transformation capability within Focus Group
What You’ll Bring
Essential:
- Strategic and commercially minded problem-solver with a track record of turning ideas into delivered outcomes.
- Blend of consulting discipline and operational delivery – able to move seamlessly between boardroom strategy and frontline execution.
- Proven ability to drive cross-functional change and adoption, turning plans into measurable outcomes.
- Excellent commercial acumen, with a sharp understanding of how AI and automation create business value.
- High emotional intelligence and relationship-building skills – able to engage and influence both senior stakeholders and operational teams.
- Strong analytical and problem-solving skills; comfortable using data and insight to guide decisions.
Desirable:
- Experience working in B2B and technology-driven businesses
- Exposure to private-equity-backed or rapidly scaling organisations
- Familiarity with AI, automation, or data-led transformation programmes
What We Offer
- Competitive base salary plus bonus and benefits package
- Opportunity to lead high-profile transformation initiatives with visible executive sponsorship
- Direct impact on the transformation of an Hg-backed growth story
- Collaborative, high-energy culture focused on progress and delivery
- Hybrid working – typically one or two days per week in our Shoreham HQ
Top Skills
What We Do
Welcome to Focus Group. Established in 2003, we’re proud to be one of the UK’s leading independent providers of essential business technology. Here to take care of all your telecoms, IT and connectivity services. This means everything in one place, one point of contact and one bill to cover everything you need. SME or global enterprise business; public sector, service sector or charity…whatever your size, shape or service, we’ll take the time to get to know your business and deliver the technology to fit the bill. Our teams are experts in their field; passionate about finding the right solutions for you and committed to ensuring your business runs like clockwork. We’re by your side to keep your business phone system at the top of its game, your IT optimised, your data secure, your teams connected and your customers happy. At all times. Leaving you free to focus all your energy on the important stuff. Like growing your business. Telecoms | Mobile | Connectivity | IT solutions | Cyber security | Energy Let’s connect. Let’s grow.
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