Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.
Job DescriptionAs a Business Analyst in Greene King’s Group Planning and Delivery team, you will play a crucial role in driving strategic projects that enhance Greene King's operational efficiency and customer engagement. You will work closely with various teams across the business to align business objectives with technology enabled change initiatives, across a complex hospitality environment that align with our strategic goals and vision.
QualificationsAs a Planning and Delivery Business Analyst, you will…
- Identify, define, and support change initiatives that deliver customer value and commercial benefits.
- Engage and influence stakeholders to gain the necessary input, buy-in, and support for successful project delivery.
- Elicit, document, and agree on end-to-end requirements for changes across people, process, and technology.
- Work across project workstreams, programmes, and strategic portfolios to deliver high-complexity, high-benefit projects.
- Ensure effective execution and tracking of solution design success, managing a portfolio of projects aligned with strategic objectives.
What you’ll bring…
- A proven track record of translating business requirements into scalable solutions in a fast-paced, multi-site environment (hospitality/retail desirable).
- Strong analytical and strategic thinking skills.
- Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
- Demonstrable experience in business analysis practice, including the use of relevant elicitation techniques, tools and methodologies.
- Ability to visualise and document complex business systems using modelling techniques appropriate for a range of audiences.
- Proficiency in change management and cross-functional collaboration.
- Relevant qualifications such as BCS Diploma, AMPG, or equivalent desirable
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…
Skills Required
- Translate business requirements into scalable solutions in a fast-paced, multi-site (hospitality/retail desirable) environment
- Engage and influence stakeholders to secure input, buy-in, and support for projects
- Elicit, document, and agree end-to-end requirements across people, process, and technology
- Demonstrable experience in business analysis practice, including elicitation techniques, tools and methodologies
- Ability to visualise and document complex business systems using modelling techniques appropriate for varied audiences
- Proficiency in change management and cross-functional collaboration
- Experience working across project workstreams, programmes, and strategic portfolios delivering high-complexity projects
- Strong analytical and strategic thinking skills
- Excellent communication and interpersonal skills
- Relevant qualifications such as BCS Diploma, AMPG, or equivalent
What We Do
Greene King is the United Kingdom's leading pub retailer and brewer, operating a network of approximately 2,700 pubs, restaurants, and hotels across England, Wales, and Scotland. With over 200 years of heritage, the company focuses on delivering exceptional hospitality experiences and brewing renowned ales at its historic breweries in Bury St Edmunds and Dunbar.
