Transfer Agency Investor Onboarding Senior Representative

Posted 9 Hours Ago
Be an Early Applicant
Hiring Remotely in Hong Kong
Remote
Senior level
Fintech • Financial Services
The Role
Perform transfer agency transaction processing and investor onboarding, including AML/KYC review, sanctions and negative-news screening, account setup, documentation scanning, reconciliations, reporting, and liaising with internal teams to ensure compliance and timely resolution.
Summary Generated by Built In

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships.  We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

Our Investor Onboarding (“IOB”) team within our Transfer Agency Department will be responsible for investor due diligence and focused on providing quality AML/KYC review, assessment and technical investors’ account opening in accordance to our TA AML Program, applicable legal and regulatory requirements as well as internal policies and procedures.

The individual is expected to possess strong communication and interpersonal skills, demonstrate logical thinking and problem-solving ability, attention to detail, capable to deliver timely and accurate execution and willingness to collaborate and contribute as one team within a global organizational environment.

RESPONSIBILITIES:

Transaction Processing:

  • Input and validation of transfer agency related transactions
  • Transaction monitoring, assignment and reconciliation
  • Handle and follow through special processing situations
  • Preparation and status monitoring of internal or external reporting

Investor Onboarding:

  • Perform TA KYC/AML review, investigation, assessment on investor, carry out systems account setup.
  • Investors documentation scanning and records archiving
  • Perform review and systems update on investors static data requests
  • Screening of investor information against Global Sanctions and negative news lists etc.
  • Liaise and escalate AML issues with relevant internal when required

General:

  • Assist Manager in reviewing and updating operational checklists and procedures to facilitate continuous enhancement of service standards and control measures for the Department
  • Ensure firmwide and client specific policies and procedures are properly adhered and evidenced
  • Ensure all enquiries (internal and external) are addressed in a timely and accurate manner
  • Collaborate with local and global teams to deliver operational and service excellence
  • Proactive participation and contribution to local or global projects and initiatives

REQUIREMENTS

  • BA/MS degree and/or equivalent work experience
  • Minimum 2 years of financial industry experience with Transfer Agency or AML/KYC background
  • Demonstrate willingness and ability to learn
  • Attention to detail and proven ability to handle complexity
  • Ability to multi-tasks effectively under pressure
  • Good knowledge of standard Office applications. (Word, Excel and PowerPoint)
  • Knowledge and prior experience of Multifonds TA is an advantage
  • Fluency in verbal and written English, Mandarin and Cantonese is highly preferred
  • Willingness to provide work coverage during Hong Kong bank holidays when needed

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. 

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation.  As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.

Skills Required

  • BA/MS degree or equivalent work experience
  • Minimum 2 years financial industry experience with Transfer Agency or AML/KYC background
  • Demonstrated willingness and ability to learn
  • Attention to detail and ability to handle complexity
  • Ability to multi-task effectively under pressure
  • Good knowledge of Word, Excel and PowerPoint
  • Knowledge and prior experience of Multifonds TA
  • Fluency in verbal and written English, Mandarin and Cantonese
  • Willingness to provide work coverage during Hong Kong bank holidays when needed

Brown Brothers Harriman Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brown Brothers Harriman and has not been reviewed or approved by Brown Brothers Harriman.

  • Parental & Family Support Parental leave and family-building support are positioned as standout parts of the package, including maternity/paternity leave and adoption/surrogacy assistance. These offerings are often framed as “top-tier” and can meaningfully offset weaker cash compensation for those who value family support.
  • Wellbeing & Lifestyle Benefits Well-being resources are described as comprehensive, spanning mental health support, wellness platforms, gym discounts, and related programs. Flexible work arrangements such as remote work and flextime also reinforce the lifestyle value of the overall rewards package.
  • Retirement Support Retirement benefits like 401(k) matching and profit sharing are highlighted as meaningful components of total rewards. The value can be time-dependent due to vesting requirements that may reduce near-term benefit for shorter-tenured employees.

Brown Brothers Harriman Insights

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The Company
HQ: New York, NY
5,756 Employees
Year Founded: 1818

What We Do

Brown Brothers Harriman (BBH) is a privately-held financial institution that has been a thought leader and solutions provider for over 200 years. We serve the most sophisticated individuals and institutions with expertise in Private Banking, Investment Management and Investor Services. Our 5,000 employees operate from 17 locations throughout North America, Europe and Asia.

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