The Role
Manage end-to-end sales for inbound APAC opportunities, process sampling campaign orders, build pipeline with cross-border account teams, consultatively sell localized solutions, and serve as a Bazaarvoice product knowledge expert while demonstrating strong multicultural competence.
Summary Generated by Built In
About Bazaarvoice
At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.
The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.
Our brand promise : closing the gap between brands and consumers.
Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.
It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!
Role Summary
As a Transactional Sales Representative, you will play a pivotal role in driving revenue and ensuring customer satisfaction within our APAC market. You will manage the end-to-end sales cycle for inbound opportunities, process sampling campaign orders, and collaborate closely with our primarily oversees based sales team to build a healthy pipeline.
Because you will be joining a highly diverse, multicultural team, a core part of your success will involve demonstrating an exceptional level of multicultural fit, alongside mastering the Bazaarvoice Knowledge Base to serve as a trusted, knowledgeable resource for our regional clients.
Key Responsibilities
- Own the Sales Cycle: Qualify inbound leads and run the sales process to completion to ensure regional customer satisfaction.
- Pipeline & Cross-Border Collaboration: Partner closely with the account team and oversees based sales counterparts to identify new business opportunities, build a robust sales pipeline, and boost transactional revenue.
- Campaign Management: Efficiently process and manage incoming sales orders specifically for client sampling campaigns within the APAC region.
- Consultative Selling: Analyze and comprehend unique, localized customer requirements to provide tailored product solutions.
- Subject Matter Expertise: Become an expert on the Bazaarvoice Knowledge Base (Program Basics) to effectively guide clients and provide insights on sampling programs.
- Cross-Cultural Competence: Thrive within our multicultural internal ecosystem and demonstrate a high level of cultural agility when dealing with diverse clients and stakeholders across different time zones.
Qualifications & Requirements
- 1–2 years of experience in sales, customer support, or account management (experience working with international clients or APAC markets is a major plus).
- High Multicultural Fit: Proven ability to collaborate effectively, communicate clearly, and build strong relationships within a diverse, multicultural team environment.
- Excellent verbal and written communication skills in English with a knack for building trust across different cultures and regions.
- Time-Zone Flexibility: Comfort and willingness to align working hours closely with the Australian sales team and APAC clients where necessary.
- Highly self-motivated, organized, and capable of managing a sales workflow independently.
- Proven ability to learn complex product information quickly and take initiative.
- Hands-on experience with Salesforce software is a strong plus.
#LI-Hybrid#LI-CK1
Why join Bazaarvoice?
Customer is key
We see our own success through our customers’ outcomes.
We approach every situation with a customer first mindset.
Transparency & Integrity Builds Trust
We believe in the power of authentic feedback because it’s in our DNA.
We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.
Passionate Pursuit of Performance
Our energy is contagious, because we hire for passion, drive & curiosity.
We love what we do, and because we’re laser focused on our mission.
Innovation over Imitation
We seek to innovate as we are not content with the status quo.
We embrace agility and experimentation as an advantage.
Stronger Together
We bring our whole selves to the mission and find value in diverse perspectives.
We champion what’s best for Bazaarvoice before individuals or teams.
As a stronger company we build a stronger community.
Discover Life at Bazaarvoice
Want to see our culture in action? Explore our channels to see the bigger picture and meet the teams behind the tech: Global perspective : Head over to our global Linkedin Life Page, Life at Bazaarvoice to see what makes us tick worldwide.
Regional Teams: Visit our APAC Life Page to see what life is like in our local offices.
Want an inside look at Bazaarvoice India? > Follow our journey and check out our team reviews on AmbitionBox
Commitment to diversity and inclusion
Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.
Please note that a standard background verification (BGV) forms part of our selection process. This will be conducted with your consent and will strictly focus on information relevant to the role.
Skills Required
- 1-2 years of experience in sales, customer support, or account management
- Experience working with international clients or APAC markets
- Proven ability to collaborate effectively within a diverse, multicultural team
- Excellent verbal and written communication skills in English
- Willingness to align working hours with Australian sales team and APAC clients (time-zone flexibility)
- Highly self-motivated, organized, and capable of managing a sales workflow independently
- Proven ability to learn complex product information quickly and take initiative
- Hands-on experience with Salesforce software
Bazaarvoice Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bazaarvoice and has not been reviewed or approved by Bazaarvoice.
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Leave & Time Off Breadth — Time off is considered flexible, with unlimited PTO and paid volunteer time available alongside a hybrid/flexible-remote setup. Paid sabbaticals after a tenure milestone are highlighted as part of the package.
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Parental & Family Support — Paid parental leave for primary caregivers is consistently presented as a strong component of the offering. Family medical leave options are also documented.
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Wellbeing & Lifestyle Benefits — Mental health support via a dedicated platform, recognition programs, ERGs, and a companywide volunteering tradition are emphasized. Company events and regular all-hands reinforce a wellbeing and community focus.
Bazaarvoice Insights
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The Company
What We Do
Each month in the Bazaarvoice Network, more than a billion consumers create, view, and share authentic user-generated content including reviews, questions and answers, and social photos across more than 11,500 global brand and retailer websites. From search and discovery to purchase and advocacy, Bazaarvoice’s solutions help brands and retailers reach in-market shoppers, personalize their experiences, and give them the confidence to buy.
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