We are seeking a full time office based Transaction Supervisor to join our Finance team at our Head Office in Bedford, MK43 9EJ. (Due to the location of the office you must drive & have access to a car)
The Transaction Supervisor is responsible for assisting the Transaction Manager to lead the team to provide excellent customer service. They are responsible for ensuring Copart Credit control, Seller Payments and invoicing processes are followed. To liaise with Sellers and Sales on a day-to-day basis and to provide support to Transaction Manager where required.
Key Responsibilities:
Lead, recruit, onboard, coach, and develop a high-performing Credit Control team.
Drive colleague engagement, communication, and performance management.
Oversee daily credit control operations, ensuring service levels and KPIs are consistently achieved.
Manage debt collection, aged debt reporting, invoice processing, payment administration, and query resolution.
Deliver exceptional customer service to both internal and external stakeholders.
Monitor team performance, identify improvement opportunities, and implement best practices.
Work collaboratively across departments to resolve issues and support business objectives.
Promote a culture aligned with company values, continuous improvement, and operational excellence.
Apply commercial awareness and contract knowledge to support effective decision-making.
Skills & Experience:
Minimum 2 years' experience in Credit Control.
Proven leadership and people management experience.
Strong communication, coaching, and team development skills.
Positive, proactive, and adaptable approach in a fast-paced environment.
Excellent problem-solving and decision-making abilities.
Customer-focused with strong organisational and IT skills.
Ability to work independently, use initiative, and drive process improvements.
What we offer you in return:
Time For You: Relax with 23 days of holiday plus bank holidays, and an extra day for a personal special occasion.
Give Back: Receive a paid day to volunteer for a charity of your choice.
Health & Wellness: Healthcare Cash Plan.
Your Future: Join our contributory workplace pension scheme for financial security.
Investment: Purchase shares in our global company at a discounted rate.
Fitness & Health: Save money while commuting with our Cycle to Work Scheme and access fitness videos and gym discounts.
Life Assurance: Enjoy peace of mind with our life insurance coverage.
Exclusive Discounts: Access our deals hub for savings on everyday purchases and family activities.
Copart are an equal opportunity employer, proudly hiring a diverse workforce. Discrimination is expressly forbidden and we therefore kindly welcome all applications.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
Skills Required
- Minimum 2 years' experience in Credit Control
- Proven leadership and people management experience
- Strong communication, coaching, and team development skills
- Customer-focused with strong organisational and IT skills
- Excellent problem-solving and decision-making abilities
- Positive, proactive, and adaptable approach in a fast-paced environment
- Ability to work independently, use initiative, and drive process improvements
- Full time, office-based at Head Office in Bedford (must drive & have access to a car)
What We Do
Copart, a global online auto auction company headquartered in Dallas, Texas is a top-performing S&P 500 company, as noted by The Wall Street Journal. Copart is a global technology leader in the online vehicle auction industry that connects its buyers and sellers via its patented cutting-edge VB3 technology. With a passion for excellence, Copart has a great company culture and strong dedication to our employees. Founded in 1982, Copart connects more than 750,000 buyers and sellers from over 200 locations around the world. With our innovative technology, we remarket salvage and clean title vehicles to dealers, dismantlers, rebuilders, exporters and end users through a multi-channel online internet platform. Copart’s diverse and extensive inventory features more than 175,000 vehicles available online every day, including early and late-model cars, classics, trucks, SUVs, motorcycles, boats, jet-skis, snowmobiles and RVs. Copart sells vehicles on behalf of insurance companies, banks, finance companies, fleet owners, car dealerships, cars sourced from the general public and others. Because we are a 100% online auto auction company, Copart Members can browse our incredible inventory, set their own price and get great deals on vehicles through their home computer, smartphone or other mobile device. Copart’s vehicles can range in condition from damaged vehicles that can be used as rebuild projects to like-new, used vehicles. Copart is the parent company to a portfolio of auto service companies, including CashForCars.com, CrashedToys, and National Powersport Auctions (NPA). We currently operate in the United States (Copart.com), Canada (Copart.ca), the United Kingdom (Copart.co.uk), the Republic of Ireland (Copart.ie), Brazil (Copart.com.br), Germany (Copart.de), the United Arab Emirates, Oman and Bahrain (Copartmea.com), Spain (Copart.es), and Finland (copart.fi).
