When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.
Summary
In this role, you will obtain status for purchase orders electronically transmitted from providers to suppliers that are not transmitted via Electronic Data Interchange (EDI). You will provide accurate and timely confirmation for non-EDI orders.
Responsibilities
- Coordinate efforts between the Transaction Management Application (TAM) within the eCommerce exchange platform, and Outlook to confirm purchase orders.
- Collect purchase order acknowledgment information from suppliers on all unacknowledged purchase orders within predefined service level agreements.
- Contact suppliers via phone to place and/or confirm orders at specific call times each day; this activity will account for approximately 40%-50% of your day.
- Effectively create and maintain quality relationships with providers and suppliers to ensure provider satisfaction.
- Collect and present statistical data using SQL, Excel, and PowerPoint following the Team Performance Management Module (TPMM) guidelines.
- Use TAM and Excel to run daily and monthly status reports.
Qualifications
- Relevant degree preferred.
- 2 or more years relevant experience required.
- Effective verbal and writing skills required.
- Demonstrate excellent customer service skills and has experience in customer service.
- Ability to work in an open team environment.
- Ability to work under tight deadlines and prioritize effectively.
- Experience with Microsoft Outlook, SQL, Excel, Word, and PowerPoint preferred.
Estimated Hiring Range:
At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $39,100.00 to $66,500.00.This position is also incentive eligible.
Vizient has a comprehensive benefits plan! Please view our benefits here:
http://www.vizientinc.com/about-us/careers
Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities
The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.
Skills Required
- Two or more years of relevant experience
- Effective verbal and written communication skills
- Excellent customer service skills and customer service experience
- Ability to work in an open team environment
- Ability to work under tight deadlines and prioritize effectively
- Relevant degree
- Experience with Microsoft Outlook, SQL, Excel, Word, and PowerPoint
Vizient Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vizient and has not been reviewed or approved by Vizient.
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Leave & Time Off Breadth — Time off allowances are generous, with ample PTO and holidays available from day one. Separate paid volunteer days add additional protected time away.
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Flexible Benefits — Flexibility to work from anywhere for part of the year and hybrid options support work-life balance. Policies enabling remote periods complement the broader PTO structure.
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Retirement Support — Retirement benefits include a competitive 401(k) company match alongside HSA contributions on eligible plans. These elements strengthen long-term financial security within the total rewards package.
Vizient Insights
What We Do
Vizient, Inc., the nation’s largest health care performance improvement company, serves more than 50% of the nation’s acute care providers, which includes 97% of the nation’s academic medical centers, and more than 20% of ambulatory care providers. Vizient provides expertise, analytics and advisory services, as well as a contract portfolio that represents more than $130 billion in annual purchasing volume. Vizient is based in Dallas and has offices in 20 metropolitan areas across the United States. We have 4,000 employees with a breadth of expertise, experience and compassion, who are eager to develop and implement solutions that advance health care for the greater good.
