Transaction Monitoring Governance Manager

Posted 11 Days Ago
Be an Early Applicant
4 Locations
In-Office
Senior level
Fintech • Financial Services
The Role
Own and govern the Transaction Monitoring (TM) program controls: perform coverage assessments, design and test controls, lead issue remediation, run governance forums, monitor policy/regulatory adherence, and coordinate cross-functional stakeholders to ensure TM effectiveness against AML/financial crime risks.
Summary Generated by Built In

The American Express Global Financial Crimes Compliance (GFCC) function provides second-line policy, framework, oversight, and control solutions to meet the Company's legal, regulatory, and risk management obligations related to Anti-Money Laundering (AML), Counter Terrorist Financing (CTF), Sanctions, and Anti-Bribery and Corruption. The GFCC portfolio spans all aspects of the Company's first- and second-line Financial Crimes Risk Management (FCRM) activities across U.S. and global proprietary and non-proprietary businesses.

Reporting to the Head of Transaction Monitoring Governance, the Transaction Monitoring (TM) Governance Manager will support the execution and ongoing governance of the TM program by maintaining oversight of controls to oversee the TM Program and Issue remediation for issues impacting the program. This role will partner across Compliance, Technology, Operations, Model Risk Management, Data Science, and business partners to help ensure the TM program remains aligned with regulatory expectations, evolving financial crime risks, and internal governance standards.

This role requires strong AML subject matter expertise, experience in risk and control management, and the ability to drive cross-functional initiatives supporting the effectiveness of the TM program.

Responsibilities
  • Support the Head of TM Governance in executing control activities to oversee the TM program and lead the remediation of issues impacting the program.
  • Perform coverage assessments by evaluating automated and manual controls for design and operating effectiveness in detecting identified risks
  • Establish and oversee control environments to identify, assess, and mitigate operational, compliance, financial, and technology risks.
  • Support governance processes that identify trigger events requiring ad hoc coverage assessments and periodic reviews of existing monitoring coverage
  • Monitor adherence to internal policies, standards, and external regulatory requirements.
  • Lead governance committees, prepare meeting materials, document decisions, and track action items through completion.
  • Design and execute control testing, monitoring, and quality assurance activities to assess control effectiveness.
  • Collaborate closely with the Financial Crimes Compliance Surveillance Unit, U.S. Investigations, Threat Assessment Group, Financial Crimes Data Science & Analytics Center of Excellence, Technology, Operations, Model Risk Management, and Business Line Compliance teams
Qualifications
  • Experience in Financial Crimes Compliance, AML TM, Financial Crime Risk Management, or related risk and control functions within a large financial institution.
  • Strong knowledge of AML TM, including coverage assessments, typology mapping, alert generation, and TM governance.
  • Experience with Risk and Control Self-Assessments (RCSA), issue management, remediation, issue validation, and issue closure within a regulated environment.
  • Expertise in control documentation, control design, testing, governance, and ongoing control oversight.
  • Strong understanding of global AML regulatory expectations and industry best practices.
  • Proven ability to collaborate across Compliance, Technology, Operations, Risk, Model Risk Management, and other cross-functional stakeholders.
  • Strong analytical, problem-solving, communication, and organizational skills, with the ability to manage multiple priorities and influence stakeholders.
  • Bachelor's degree or equivalent experience required; CAMS or other relevant professional certifications are a plus.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. 

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About the Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.


The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.​

Skills Required

  • Experience in Financial Crimes Compliance, AML transaction monitoring, or financial crime risk management within a large financial institution.
  • Strong knowledge of AML transaction monitoring including coverage assessments, typology mapping, alert generation, and TM governance.
  • Experience with Risk and Control Self-Assessments (RCSA), issue management, remediation, validation, and closure in a regulated environment.
  • Expertise in control documentation, control design, testing, governance, and ongoing control oversight.
  • Strong understanding of global AML regulatory expectations and industry best practices.
  • Proven ability to collaborate with Compliance, Technology, Operations, Risk, Model Risk Management, Data Science, and business stakeholders.
  • Strong analytical, problem-solving, communication, and organizational skills; ability to manage multiple priorities and influence stakeholders.
  • Bachelor's degree or equivalent experience.
  • CAMS or other relevant professional certification.
  • Employment eligibility to work in the United States (no visa sponsorship provided).

American Express Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.

  • Healthcare Strength Pay is often viewed as attractive when combined with comprehensive health, dental, and vision coverage that supports day-to-day needs. The benefits package is also framed as especially helpful for those supporting dependents.
  • Retirement Support Retirement benefits are positioned as a meaningful part of total rewards through a 401(k) plan with company matching. Financial wellness services and coaching are also highlighted as strengthening longer-term financial security.
  • Leave & Time Off Breadth Paid time off is repeatedly characterized as generous and a valued component of the overall package. Time off and flexibility are presented as helping the total rewards feel more complete beyond base salary.

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The Company
HQ: New York, NY
100,703 Employees
Year Founded: 1850

What We Do

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.

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