Training Specialist

Posted Yesterday
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Chippewa Falls, WI, USA
In-Office
Mid level
Retail
The Role
Develops, delivers, and maintains training programs for distribution center employees. Assesses learning performance, identifies training gaps, updates materials, researches operational errors, and measures training effectiveness. Partners with Operations leaders on onboarding and continuous improvement while maintaining training records, reports, documentation, and audits. Requires regular movement throughout the facility and frequent lifting and physical activity.
Summary Generated by Built In
About the Role

We are seeking a Training Specialist to support learning and development within our Distribution Center. In this role, you will play a key part in onboarding and developing team members by designing, delivering, and maintaining training programs that promote safety, efficiency, and operational excellence.

The Training Specialist will partner with Operations leaders to ensure Team Members are trained on the most current processes and best practices while continuously improving training programs based on performance data and operational needs.

Key Responsibilities
  • Develop and maintain training programs for new hires and departmental transfers across all non-exempt positions in the distribution center.

  • Facilitate training sessions based on operational needs to ensure team members are properly prepared for their roles.

  • Ensure all training materials and processes reflect current operational procedures and best practices.

  • Assess learning performance and comprehension to support a positive onboarding experience and identify training gaps.

  • Utilize training evaluation tools to measure training effectiveness and provide feedback to Operations Supervisors and Managers.

  • Research operational errors and identify opportunities where training improvements can reduce issues and improve quality.

  • Create and maintain training resources including process documentation, tools, templates, and presentations.

  • Build strong cross-functional relationships to support continuous improvement initiatives across the distribution center.

  • Prepare and maintain reports, records, and documentation related to training activities.

  • Perform clerical tasks and audits to support distribution operations.

Qualifications
  • High School Diploma or GED required.

  • 2–3 years of warehouse or distribution center operational experience preferred.

  • 3+ years of experience in training development, technical writing, curriculum design, or learning strategy preferred.

  • Strong written and verbal communication skills.

  • Exceptional attention to detail and organizational skills.

  • Ability to build trust and strong working relationships through effective interpersonal communication.

  • Strong proficiency in Microsoft Office and the ability to quickly learn new systems and applications.

Work Environment & Physical Requirements

This role is based in a distribution center environment and requires regular movement throughout the facility.

  • Continuous standing and walking.

  • Frequent bending, kneeling, crouching, and reaching overhead.

  • Ability to lift:

    • Up to 20 lbs continuously

    • Up to 50 lbs frequently

    • Up to 75 lbs occasionally (team lift procedures used when required)

  • Specific vision abilities include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.


Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • High school diploma or GED
  • 2-3 years of warehouse or distribution center operational experience
  • 3+ years of training development, technical writing, curriculum design, or learning strategy experience
  • Strong written and verbal communication skills
  • Exceptional attention to detail and organizational skills
  • Ability to build trust and strong working relationships through effective interpersonal communication
  • Strong proficiency in Microsoft Office and ability to quickly learn new systems and applications
  • Ability to continuously stand and walk, and frequently bend, kneel, crouch, and reach overhead
  • Ability to lift up to 20 pounds continuously, 50 pounds frequently, and 75 pounds occasionally with team-lift procedures

Fleet Farm Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fleet Farm and has not been reviewed or approved by Fleet Farm.

  • Wellbeing & Lifestyle Benefits — A prominent 20% team member and family merchandise discount is called out as a standout perk, with additional wellness discounts highlighted.
  • Leave & Time Off Breadth — Paid time off and sick pay are included for store and distribution center teams as part of the core full‑time package.
  • Healthcare Strength — Full‑time roles offer medical, dental, vision, and life insurance, covering standard health needs common to big‑box retail.

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The Company
HQ: Appleton, WI
2,217 Employees
Year Founded: 1955

What We Do

Fleet Farm is a growing company and we are always on the lookout for talented Team Members. Fleet Farm is a value-based retailer of lifestyle merchandise that has been proudly serving farm, ranch and suburban customers in the Upper Midwest since 1955. Our stores offer a wide assortment of goods anchored by five key categories: farm/pet supplies, hunting/fishing products, auto parts, home improvement/home living goods and outdoor/work apparel. Our average store size is approximately 200,000 total square feet. Most locations include automotive service, a convenience store or gas station and a car wash. It’s safe to say, we’ve got something for everyone. After over 60 years in business, Fleet Farm continues to grow, while offering the kind of friendly knowledgeable customer service you won’t find anywhere else. We remain committed to our founding values of honesty, integrity, hard work, service and loyalty. Visit jobs.fleetfarm.com to learn more about our exciting career opportunities.

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