Training Specialist - FX/CFDs

ThinkMarkets is a global financial technology company, specializing in providing multi-asset trading solutions to thousands of clients around the world. With our flagship ThinkTrader platform, we make it available for our clients to trade the world 24-hours a day. Our mission is to bridge the gap between traders, investors, and platforms by allowing access to global markets and thousands of products thus providing our clients the ability to trade the world in the palm of their hand. We use the latest technologies to give traders seamless access to our proprietary trading platforms.

You will work closely alongside internal stakeholders to help identify skills gaps, new strategies, and geographic differences to build meaningful learning programs for employees.

The ideal candidate should be a great communicator with the ability to effectively describe complicated ideas and financial products in an engaging way. You must be highly organized, driven to succeed and proficient in time management and training technology. This is a fantastic opportunity for candidates seeking a challenging role within a fast paced, global financial services company. 

Responsibilities 

• Work in partnership with leadership around the Company to identify specific training needs ranging from sales training for commercial teams to product knowledge for marketing teams
• Evaluate, source, implement learning management systems, technology and processes
• Design and develop targeted, relevant, and engaging continuous learning and development of our employees
• Schedule and conduct appropriate training and testing sessions, including but not limited to seminars, workshops, and group training sessions for employees
• Continuously monitor and review ThinkMarkets learning standards to ensure they are relevant, using best practises and forward-thinking
• Create and maintain a catalogue of engaging, up-to-date training material for the Group
• Develop data-driven metrics to effectively evaluate success of all training programs and employee’s progress
• Ensure training is aligned with the wider business strategy, as well as any regional HR and learning initiatives
• Define and monitor the global training budget, ensuring efficient resource allocation
• Coordinate and conduct onboarding training for new team members globally
• Promote a culture of ongoing employee development
• Ownership of learning and development objectives, KPIs and quality control
• Ensuring the values, brand and Company guidelines are communicated and observed
• Management reporting and record keeping

Requirements 

• Degree in Business, Finance, Economics, or a related field is desirable
• 3+ years of experience fulfilling a corporate training role within a financial trading organisation
• Experience evaluating, designing and deploying successful corporate training strategies that supported wider organisational goals within a large enterprise setting
• Experience in designing and building compelling, engaging training materials
• High aptitude for creative thinking, using the latest technology and incorporating innovative training solutions
• Ability to plan and evaluate training strategies
• Hands-on experience in sales and service within a financial services company is a strong advantage
• Deep understanding and genuine passion for financial markets and online trading – shares, CFDs, FX
• Strong communication and interpersonal skills
• A commercial, forward thinking mindset
• Native proficiency in English is essential