Training & Quality Assurance Manager

Safeguarding instructional integrity and institutional compliance, this leadership position maintains quality assurance frameworks and regulatory alignment across occupational learning programmes. Operating within the South African education and skills development sector, the role ensures training delivery adheres strictly to external standards while remaining continuously prepared for regulatory audits and evaluations. Start date Jan 2027.

The position coordinates accreditation cycles, oversees occupational qualifications, and ensures documentation, moderation, and learner readiness are governed across operational and training teams.

• Develop, implement, and maintain quality assurance processes across all training programmes.
  

• Manage and maintain compliance with SETA, QCTO, and other applicable regulatory requirements.
  

• Coordinate QCTO accreditation applications, renewals, and ongoing compliance requirements.
  

• Oversee the implementation and quality assurance of occupational qualifications and associated training programmes.
  

• Coordinate external assessment preparation, including learner readiness, documentation, and assessment requirements.
  

• Ensure the organisation remains audit-ready by maintaining accurate compliance records, learner files, and supporting evidence.
  

• Conduct internal audits, identify compliance gaps, and implement corrective actions.
  

• Monitor the quality of training delivery, facilitation, assessments, and moderation processes.
  

• Support and guide facilitators, assessors, and moderators to maintain consistent training standards.
  

• Liaise with regulatory bodies, external stakeholders, and internal training teams.
  

• Maintain quality assurance reports and drive continuous improvement across training operations.
  

Essential Requirements

• 3 to 5 years of relevant experience in training quality assurance, compliance, or training management.
  

• Proven practical experience working with SETAs and the QCTO.
  

• Direct, practical operational experience in QCTO accreditation processes, occupational qualifications, external assessment preparation, and audit readiness.
  

• Thorough understanding of the South African skills development and occupational qualifications environment.
  

• Proven background managing learner assessments, moderation processes, and training compliance documentation.
  

• Practical experience conducting internal audits and preparing for external regulatory audits.
  

• Relevant qualification in Education, Training, Human Resources, Quality Management, or a related field.
  

• Strong organisational, administrative, reporting, and communication skills.
  

• Demonstrated ability to work independently and coordinate with training and operational teams.
  

Desirable Requirements

• Practical experience gained directly within an accredited training provider or private skills development organisation.
  

• Registered Assessor and/or Moderator certification.
  

• Experience utilising Learning Management Systems (LMS).