Training & Performance Manager

Posted 3 Hours Ago
Be an Early Applicant
Houston, TX, USA
In-Office
100K-100K Annually
Entry level
Logistics • Transportation
The Role
Delivers onboarding and retraining on company systems, processes, Power BI, and operational workflows. Assesses KPI gaps to identify training needs, verifies employee proficiency, maintains training records, and supports compliance. Collaborates with Operations, Compliance, HR, and Technology to improve training materials, implement best practices, and support global process consistency.
Summary Generated by Built In

ESSENTIAL JOB FUNCTIONS

  • Train new staff members on the correct usage of company operating systems and processes by delivering in person training sessions and ensuring effective knowledge transfer
  • Ensure new employees are signed off as proficient in assigned system modules
  • Analyze key performance indicator gaps to determine where additional training is needed 
  • Retrain current staff members on the correct usage of company operating systems and processes.
  • Train staff members on system enhancements as new modules are rolled out
  • Collaborate with Operations, Compliance, HR and Technology on the effectiveness of training material and make suggestions for continuous improvement.
  • Work with Operations and Information Technology to understand best practices within the network and help to implement those processes globally.
  • Train new and existing employees on the use of Power BI and how that relates to achieving operational KPI’s and managing their daily workflow
  • Drive training compliance through monitoring of training records and reports
  • Other duties as assigned

PHYSICAL REQUIREMENTS

  • Talking, hearing and using hands to operate computer equipment
  • Vision abilities required by this job include close vision and the ability to adjust focus
  • Job will require regular and punctual attendance as well as presence on-site at the assigned work location

OTHER SKILLS/ABILITIES

  • People skills required in order to create, maintain and enhance relationship with internal stakeholders
  • Extremely detail oriented 
  • Technical competence (excel, word, power point etc.) 
  • Motivated, goal oriented
  • High level of initiative and work well in a team environment 
  • Excellent written and oral communication skills 
  • Handles stressful situations and deadline pressures well 
  • Plans and carries out responsibilities with minimal direction 

EDUCATION AND EXPERIENCE

  • High School Diploma or Equivalent

CERTIFICATIONS AND LICENSES

  • Professional certification may be required in some areas

 WHY SHOULD YOU WORK FOR CRANE?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

  • Quarterly Incentive Plan
  • 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
  • Excellent Medical, Dental and Vision benefits
  • Tuition Reimbursement for education related to your job
  • Employee Referral Bonuses
  • Employee Recognition and Rewards Program
  • Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
  • Employee Discounts
  • Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

Come join the leader in logistics and take your career in the right direction.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

More Information: http://www.dhs.gov/e-verify 

Company benefits are contingent upon meeting eligibility requirements and plan conditions.


Qualifications Education Required High School or better. Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • High school diploma or equivalent
  • Professional certification may be required in some areas
  • Technical competence with Excel, Word, and PowerPoint
  • Excellent written and oral communication skills
  • Strong interpersonal and stakeholder relationship skills
  • Ability to work on-site with regular and punctual attendance
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The Company
144 Employees
Year Founded: 2011

What We Do

Crane Solutions is a Houston-based transportation and logistics provider within a group of related Crane companies. It helps customers secure reliable freight capacity and shipment visibility, drawing on industry experience, people, processes, and technology. The company emphasizes understanding each client’s business so it can anticipate market needs and deliver dependable service. Its job listings indicate work with truckload and out-of-gauge freight, carriers, and shipment-status coordination.

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